shift supervisor - Store# 82907, AUGUSTA ST & MAULDIN RD

Starbucks Coffee Company•Greenville, SC
•$19 - $22

About The Position

As a Shift Supervisor at Starbucks, you will help create a warm and welcoming coffeehouse where customers can connect. You will lead each shift with craft and care, support the preparation of food and beverages to standard recipes or customer specifications, and help maintain store operating standards. The position requires customer service experience and experience delegating or coordinating the work of other employees. Starbucks describes opportunities for partner development and provides eligible partners and their families access to a range of benefits and educational resources.

Requirements

  • At least six months of experience in a position involving constant interaction with customers and fulfillment of customer requests.
  • At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Ability to work flexible hours, potentially including early mornings, evenings, weekends, nights, and holidays.
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.
  • Ability to meet store operating policies and standards, with or without reasonable accommodation.

Responsibilities

  • Direct and delegate the work of other employees and coordinate the tasks of two or more employees.
  • Prepare and coach the preparation of food and beverages according to standard recipes or customized customer requests.
  • Meet store operating policies and standards for product quality, cash handling, and store safety and security.
  • Provide customer service and fulfill customer requests.
  • Maintain regular and consistent attendance and punctuality.

Benefits

  • Medical, dental, and vision insurance.
  • Basic and supplemental life insurance and other voluntary insurance benefits.
  • Short-term and long-term disability coverage.
  • Paid parental leave and family expansion reimbursement.
  • Paid vacation and accrued sick time.
  • Additional pay for working on one of eight observed holidays.
  • Eligible participation in a 401(k) retirement plan with employer match.
  • Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
  • Quarterly bonus opportunity.
  • Incentivized emergency savings and financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
  • Student loan management resources and access to other educational opportunities.
  • Backup care and DACA reimbursement.
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