shift supervisor - Store# 59050, GLENVILLE, SARATOGA ROAD
About The Position
As a Shift Supervisor, you lead with craft and care to help make the coffeehouse a warm, welcoming space for the community. You prepare and coach the preparation of food and beverages to standard recipes or customized to customer requests, and direct and coordinate other employees’ work. The role includes maintaining store operating standards for product quality, cash handling, safety, and security, while providing customer service and contributing to a positive team environment. Starbucks describes the role as an opportunity to grow through developmental experiences and offers eligible partners access to a range of benefits and educational programs.
Requirements
- At least six months of experience in a position requiring constant interaction with customers and fulfillment of customer requests.
- At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
- Ability to direct the work of others.
- Ability to learn quickly.
- Effective oral communication skills.
- Knowledge of the retail environment.
- Strong interpersonal skills.
- Ability to work as part of a team.
- Ability to build relationships.
- Availability to work flexible hours, potentially including early mornings, evenings, weekends, nights, and holidays.
- Ability to meet store operating policies and standards, with or without reasonable accommodation.
- Ability to maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Responsibilities
- Lead the shift and direct the work of other employees.
- Delegate tasks and/or coordinate the work of two or more employees.
- Prepare and coach the preparation of food and beverages to standard recipes or customized to customer requests.
- Meet store operating policies and standards for quality beverages and food, cash handling, and store safety and security.
- Interact with customers and fulfill their requests.
- Maintain regular and consistent attendance and punctuality.
Benefits
- Medical, dental, and vision insurance.
- Basic and supplemental life insurance and other voluntary insurance benefits.
- Short-term and long-term disability.
- Paid parental leave.
- Family expansion reimbursement.
- Paid vacation, accrued after an introductory period.
- Sick time.
- Additional pay for work on one of eight observed holidays.
- Eligible partners may participate in a 401(k) retirement plan with employer match.
- Discounted company stock program (S.I.P.).
- Starbucks equity program (Bean Stock).
- Quarterly bonus opportunity.
- Incentivized emergency savings and financial well-being tools.
- Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
- Student loan management resources and access to other educational opportunities.
- Backup care.
- DACA reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
