Road Supervisor

First Student • Cranford, NJ

1d

About The Position

First Student is seeking an experienced Road Supervisor to support daily transportation operations. The role oversees transportation activities, supports drivers and dispatch operations, monitors service performance, and helps ensure compliance with company policies and applicable transportation regulations. The position includes work in both office and field environments and requires English proficiency for training, safety communications, employment documents, and other job-related communications.

The Road Supervisor works to promote safe, efficient, and dependable transportation services through driver support, route and service monitoring, road checks, operational coordination, issue resolution, recordkeeping, and administrative assistance. The role also supports employee hiring, training, and performance development.

Requirements

• High school diploma or equivalent.
• Valid Class B Commercial Driver's License (CDL).
• 1–3 years of transportation or transit operations experience.
• Strong communication, leadership, and problem-solving abilities.
• Proficiency in Microsoft Word, Excel, and general computer applications.
• Ability to manage competing priorities in a fast-paced transportation environment.
• Willingness to work in both office and field environments.
• English proficiency.

Nice To Haves

• Previous driving or supervisory experience.

Responsibilities

• Supervise, coach, and support drivers and operational personnel to promote safe, efficient transportation services.
• Monitor route performance, scheduling, and on-time service delivery.
• Conduct road checks and evaluate driver performance and operational compliance.
• Assist with dispatch coordination and daily transportation operations.
• Investigate and resolve customer concerns and service-related issues.
• Maintain operational reports, documentation, and performance records.
• Support routing, payroll, and other administrative functions.
• Assist with employee hiring, training, and ongoing performance development.

Benefits

• Competitive pay of $21.00 per hour.
• Opportunities for professional growth and advancement.
• Supportive, team-oriented work environment.
• Comprehensive training and development opportunities.
• Opportunity to make a meaningful impact on transportation operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED