Taco Bell Shift Manager

Taco Bell•Shawnee, KS

About The Position

Shift Managers take accountability for restaurant operations while on duty. They motivate team members to deliver 5-star service to customers and colleagues, address challenges, and help ensure smooth restaurant operations. The role serves as Manager-in-Charge (MIC) and supports the restaurant’s service, staffing, operational, and financial goals. The employer is Royal City Bell, LLC, a Taco Bell franchisee. Franchisees are independent business owners and determine their own wages and benefits programs, which may vary.

Requirements

  • Must be 18 years or older.
  • Must maintain a current Health Card according to state or local requirements.
  • Basic math and reading proficiency.
  • Must be able to read, speak, comprehend, and write in English.
  • Must have reliable transportation.
  • Must pass a Criminal Background Check.
  • Must be able to pass the SERVSAFE Certification Course and Exam.
  • Strong verbal communication skills.

Nice To Haves

  • 6 months to 1 year of restaurant experience, with proven leadership experience across all shifts.

Responsibilities

  • Provide 5-star service to customers and prioritize customer satisfaction.
  • Lead, coach, and motivate team members; verify assigned duties are completed promptly and professional appearance is maintained.
  • Help train and develop individuals interested in leadership roles and provide constructive feedback.
  • Serve as Manager-in-Charge and ensure adherence to company policies and standards.
  • Assist upper leadership in achieving the restaurant’s financial goals.
  • Keep upper leadership informed about restaurant issues.

Benefits

  • DRG Cares Grant Program, offering grants to assist employees with life challenges and financial assistance.
  • DRG Savings Marketplace, providing exclusive access to discounts for DRG employees.
  • Employee Assistance Program, including counseling services, legal support, and travel assistance.
  • Live Mas Scholarship Program.
  • Employee Referral Program.
  • Education benefits, including GED reimbursement and free second-language education.
  • DailyPay program that allows employees to get their paychecks daily.
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