Taco Bell Shift Manager

Taco Bell • Ontario, CA

3d

About The Position

The Shift Manager takes accountability for restaurant operations while on duty and serves as the Manager-in-Charge. The role motivates team members to deliver 5-star service to customers and colleagues, addresses operational challenges, and ensures consistent adherence to company policies and standards. The Shift Manager supports the restaurant’s financial goals and keeps upper leadership informed about issues.

The role includes leading, coaching, and motivating team members; ensuring assigned duties are completed on time and professional appearance standards are maintained; and participating in training and developing team members interested in leadership roles, including providing constructive feedback. The Shift Manager is expected to demonstrate composure, compassion, customer focus, and effective direction of others.

Requirements

• Must be 18 years or older.
• Must maintain a current Health Card according to state or local requirements.
• Basic math and reading proficiency.
• Must be able to read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.
• Must be able to pass the SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.
• Ability to stand and walk continuously throughout scheduled shifts.
• Ability to lift up to 50 pounds.
• Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive motions.

Nice To Haves

• Six months to one year of restaurant experience, with proven leadership experience across all shifts.

Responsibilities

• Provide 5-star service to all customers and make customer satisfaction a top priority.
• Lead, coach, and motivate team members.
• Verify that assigned duties are completed on time and team members maintain a professional appearance.
• Participate in training and developing individuals interested in leadership roles, including providing constructive feedback.
• Serve as the Manager-in-Charge and ensure consistent adherence to company policies and standards.
• Assist upper leadership with achieving the restaurant’s financial goals.
• Keep upper leadership informed about issues that arise at the restaurant.

Benefits

• DRG Cares Grant Program: grants to assist employees with life challenges and financial assistance.
• DRG Savings Marketplace: exclusive access to discounts for DRG employees.
• Employee Assistance Program: counseling services, legal support, travel assistance, and other services.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program that allows employees to get their paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed