Taco Bell Shift Manager

Taco Bell•Olathe, KS

About The Position

Shift Managers take accountability for restaurant operations while on duty. They motivate team members to deliver 5-star customer service to customers and colleagues, address challenges and problems as they arise, and help ensure restaurant operations run consistently and in accordance with company policies and standards. The role is non-exempt and serves as Manager-in-Charge when assigned. Diversified Restaurant Group describes itself as a people-first company with a family-oriented culture. It began as a 30-unit Taco Bell business in 2012 and has grown to more than 300 units across multiple brands, with over 9,000 team members. The position is with Royal City Bell, LLC, an independent Taco Bell franchisee that sets its own wages and benefits programs.

Requirements

  • Must be at least 18 years old.
  • Must maintain a current Health Card according to state or local requirements.
  • Basic math and reading proficiency.
  • Ability to read, speak, comprehend, and write in English.
  • Reliable transportation.
  • Must pass a Criminal Background Check.
  • Must be able to pass the SERVSAFE Certification Course and Exam.
  • Strong verbal communication skills.
  • Ability to stand and walk continuously throughout scheduled shifts.
  • Ability to lift up to 50 pounds.
  • Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive motions.

Nice To Haves

  • 6 months to 1 year of restaurant experience, with proven leadership experience across all shifts.

Responsibilities

  • Provide 5-star service to customers and make customer satisfaction a top priority.
  • Lead, coach, and motivate team members; verify assigned duties are completed on time and professional appearance standards are maintained.
  • Help train and develop team members interested in leadership roles, including providing constructive feedback.
  • Serve as Manager-in-Charge and ensure consistent adherence to company policies and standards.
  • Assist upper leadership in achieving the restaurant’s financial goals.
  • Keep upper leadership informed about issues that arise at the restaurant.

Benefits

  • DRG Cares Grant Program: grants to assist employees with life challenges and financial assistance.
  • DRG Savings Marketplace: exclusive access to discounts for DRG employees.
  • Employee Assistance Program, including counseling services, legal support, and travel assistance.
  • Live Mas Scholarship Program.
  • Employee Referral Program.
  • Education benefits, including GED reimbursement and free second-language education.
  • DailyPay program that allows employees to receive paychecks daily.
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