Taco Bell Shift Manager

Taco Bell • Grain Valley, MO

7d

About The Position

Shift Managers take accountability for restaurant operations while on duty. They motivate team members to deliver 5-star service to customers and colleagues, approach challenges constructively, and address problems as they arise. The role serves as the Manager-in-Charge during a shift and supports the restaurant’s service, team, operational, and financial goals.

Diversified Restaurant Group describes itself as a people-first company with a small-company feel. It has grown from a 30-unit Taco Bell business in 2012 to a 300-plus-unit, multi-brand operation, with more than 9,000 team members. It operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada, and Arby’s restaurants in Alaska and Nevada. The applicant would apply to Royal City Bell, LLC, a Taco Bell franchisee; if hired, that franchisee would be the sole employer and independently set wages and benefits, which may vary among franchisees.

Requirements

• Must be at least 18 years old.
• Must maintain a current Health Card according to state or local requirements.
• Basic math and reading proficiency.
• Must be able to read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.
• Must be able to pass the SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.
• Able to stand and walk continuously throughout scheduled shifts.
• Able to lift up to 50 pounds.
• Able to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive motions.

Nice To Haves

• 6 months to 1 year of restaurant experience, with proven leadership experience across all shifts.

Responsibilities

• Provide 5-star service to customers and prioritize customer satisfaction.
• Lead, coach, and motivate team members; confirm assigned duties are completed on time and professional appearance is maintained.
• Train and develop team members interested in leadership roles and provide constructive feedback.
• Serve as Manager-in-Charge and ensure consistent adherence to company policies and standards.
• Assist upper leadership in achieving the restaurant’s financial goals.
• Keep upper leadership informed about restaurant issues.

Benefits

• DRG Cares Grant Program: grants to assist employees with life challenges and financial assistance.
• DRG Savings Marketplace: exclusive access to discounts for DRG employees.
• Employee Assistance Program, including counseling services, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program that allows employees to get their paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed