Taco Bell Shift Manager

Taco Bell • Kansas City, MO

7d

About The Position

Shift Managers take accountability for restaurant operations while on duty. They motivate team members to deliver 5-star customer service to customers and colleagues, address challenges, and resolve problems as they arise. The role serves as Manager-in-Charge (MIC) during assigned shifts and supports restaurant performance and team development.

This position is with Royal City Bell, LLC, a Taco Bell franchisee. If hired, the franchisee will be the employee’s only employer and sets its own wages and benefits, which may vary among franchisees. Diversified Restaurant Group describes itself as a people-first company operating Taco Bell restaurants in California, Kansas, Missouri, and Nevada, and Arby’s restaurants in Alaska and Nevada. The company states that it has more than 9,000 team members and operates more than 300 units.

Requirements

• Must be 18 years or older.
• Must maintain a current Health Card according to state or local requirements.
• Basic math and reading proficiency.
• Must be able to read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.
• Must be able to pass the SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.

Nice To Haves

• 6 months to 1 year of restaurant experience, with proven leadership experience across all shifts.

Responsibilities

• Provide 5-star service to customers and prioritize customer satisfaction.
• Lead, coach, and motivate team members; verify assigned duties are completed on time and team members maintain a professional appearance.
• Participate in training and developing individuals interested in leadership roles, including providing constructive feedback.
• Serve as Manager-in-Charge and ensure consistent adherence to company policies and standards.
• Assist upper leadership with achieving the restaurant’s financial goals.
• Keep upper leadership informed about issues that arise at the restaurant.

Benefits

• DRG Cares Grant Program: grants to assist employees with life challenges and financial assistance.
• DRG Savings Marketplace: exclusive access to discounts for DRG employees.
• Employee Assistance Program, including counseling services, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program that allows employees to get their paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed