Shift Manager Closing & Weekend Shifts Up to $19
About The Position
The Shift Manager leads restaurant shifts, helping the team meet Taco Bell standards and deliver a positive customer experience. The role handles customer concerns, coaches and guides Team Members, and partners with the management team on business initiatives. It suits someone who can take ownership and drive results in a fast-paced environment. Shift Leaders have a stated base pay range of $13.00 to $23.00 per hour, depending on location, experience, and qualifications. Team Members may also qualify for shift incentives, discounts, and other benefits under company policies.
Requirements
- One year of restaurant or retail experience; three months of shift-lead experience is preferred.
- Follow cash, security, inventory, and labor policies.
- At least 18 years of age.
- Dependable and reliable transportation.
- Excellent communication, management, leadership, and organizational skills.
- Physical dexterity to move up to 45 pounds from one area to another.
- Reliable attendance and punctuality.
- Basic math skills.
- Maintain customer satisfaction and adhere to health and safety standards.
Nice To Haves
- Three months of shift-lead experience.
Responsibilities
- Execute the MIC (Manager in Charge) Success Routine and prioritize customer needs to support consistent customer satisfaction.
- Oversee Team Members’ completion of Shift Excellence tasks and maintain clean, neat appearances.
- Ensure food safety, quality, and order accuracy.
- Resolve customer complaints quickly and maintain positive customer relations.
- Provide regular feedback to the General Manager (GM) on Team Member performance and give Team Members constructive, positive feedback.
- Participate in training Team Members.
- Handle conflicts constructively and work with the GM toward resolution.
- Assist the GM in screening Team Member candidates.
- Assist with Profit & Loss management by following cash-control and security procedures, maintaining inventory, and managing labor.
- Oversee proper product preparation, rotation, portioning, cooking, and holding times.
- Assist the GM with facility maintenance and ensure health and safety standards are followed.
- Operate the cash register as needed and make change for other cashiers.
- Promote Taco Bell’s culture and values, equity, inclusion, and belonging, and a positive experience for teammates and customers.
- Execute shift duties accurately and efficiently.
Benefits
- Competitive pay
- Free bachelor's degree and scholarship programs
- Free meals
- Flexible schedules, including day, evening, and late-night shifts
- Vacation pay and additional paid time off
- Medical benefits
- 401(k) retirement plan
- Health and wellness programs
- Discounts on mortgages, vehicles, cell phones, gym memberships, and more
- Shift incentives, subject to company policies
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
