Dunkin Shift Manager

Dunkin (Gilligan Company LLC)•Moraine, OH
•$17

About The Position

The Shift Manager at a franchise-operated Dunkin' Donuts restaurant is responsible for product quality and availability, operating efficiency, excellent customer service, effective staff management, and problem solving. Shift awareness and a positive attitude are essential. Shift Managers lead by example and help ensure guests feel welcome and appreciated.

Requirements

  • Be at least 18 years old.
  • Have excellent communication skills.
  • Have the physical dexterity to move up to 50 pounds from one area to another.
  • Be able to operate a computerized POS system.
  • Have basic math skills and written and verbal skills.
  • Be enthusiastic and a team player.
  • Be committed to excellent customer service.

Responsibilities

  • Provide fast, friendly customer service to all guests.
  • Operate a POS system to take orders and collect payment.
  • Prepare and package customer orders to guests' satisfaction.
  • Clean and prepare cooking and prep areas.
  • Operate coffee and sandwich equipment.
  • Demonstrate complete knowledge of menu items and ingredients.
  • Account for food quality and quantity.
  • Support effective staff management and problem solving.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Opportunities for advancement
  • Flexible schedules
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