Dunkin' Manager
About The Position
A Dunkin’ Manager is responsible for all aspects of store operations, including labor management, daily operations, and customer care. The role involves hiring and training associates, creating schedules, delegating work, evaluating employee performance, handling operational paperwork, analyzing weekly sales, ordering supplies, and performing opening or closing duties. Managers provide prompt and helpful customer service, professionally address complaints, ensure employees deliver exceptional customer care, and foster a positive work culture where team members are valued and respected. The locally owned Dunkin Donuts describes a positive, people-focused environment that supports teamwork, leadership development, and advancement opportunities. The company also says it invests in team members’ futures and gives back to the community through the Joy In Childhood Foundation.
Responsibilities
- Manage all aspects of store operations.
- Hire and train associates.
- Create work schedules and delegate work.
- Evaluate employee performance.
- File paperwork, analyze weekly sales numbers, and order supplies.
- Perform opening or closing duties.
- Greet customers and provide prompt, helpful service.
- Handle customer complaints professionally.
- Ensure employees provide exceptional customer care.
- Develop and foster a positive work culture in which team members are valued and respected.
Benefits
- Competitive pay
- Monthly bonus incentives
- Yearly manager recognition incentives
- Convenient and flexible work schedules
- Paid travel
- On-the-job training and online training
- Health insurance
- 401(k) benefits
- Paid sick leave
- Paid vacations
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
