Dunkin' Assistant Manager
About The Position
The Dunkin’ Assistant Manager is responsible for all aspects of store operations, including labor management, daily operations, and customer care. The role includes hiring and training associates, creating schedules, delegating work, and evaluating performance. The Assistant Manager also supports daily store operations by completing paperwork, analyzing weekly sales, ordering supplies, and performing opening or closing duties. They help deliver prompt, helpful customer service, handle complaints professionally, and ensure employees provide exceptional customer care. The locally owned Dunkin’ offers a teamwork- and people-focused environment, leadership development, and opportunities for advancement. The company also supports the community through its Joy In Childhood Foundation.
Responsibilities
- Hire and train associates.
- Create work schedules, delegate work, and evaluate employee performance.
- Manage daily store operations, including filing paperwork, analyzing weekly sales numbers, and ordering supplies.
- Perform opening or closing duties.
- Greet customers and provide prompt, helpful service.
- Handle customer complaints professionally.
- Ensure employees provide exceptional customer care.
Benefits
- Competitive compensation
- Paid time off, including holiday, vacation, and sick time
- Health insurance, including medical, vision, and dental coverage
- 401(k) with employer matching contributions
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
