Shift Manager Trainee

ABC Fine Wine & Spirits•Bradenton, FL

3d•Onsite

About The Position

Shift Leader Trainees are hired and trained to move into the Shift Leader role, typically within 90 days. The role supports increased wine and spirits sales through personalized service to Guests and Team Members, and assists with store operations as a Manager on Duty in training. The position requires regular, predictable onsite attendance for the scheduled shift and a flexible schedule that may include nights, weekends, and holidays as business needs demand. The role includes customer service, point-of-sale transactions, cash handling, store opening and closing, associate coaching, merchandising, delivery stocking, gift wrapping and basket assembly, carryout service, and store cleaning and property upkeep. Physical demands include extended standing and moving, frequent bending and lifting, and occasional overhead lifting and ladder use. The work environment includes moderate noise, occasional outdoor weather, cleaning-supply fumes or airborne particles, and refrigerated cooler temperatures.

Requirements

Must be at least 21 years of age.
High School Diploma or GED.
At least 6 months of proven experience and/or training in a management or leadership role; at least 2 years of college or technical-school education in Business Management or a related field; or an equivalent combination of education and experience.
Ability to work a flexible schedule, including nights, weekends, and holidays as business needs demand.
Maintain regular and predictable onsite attendance and remain onsite for the duration of scheduled shifts.
Ability to stand and move about for extended periods, up to 8 hours or more.
Frequently bend, lift, and twist; frequently lift or transport up to 40 lbs.; and occasionally lift overhead or use ladders and step stools.
Frequently move between the sales floor, stockroom, and exterior store areas.
Frequently visually inspect product labels, signage, and displays and detect visual cues such as Guest gestures, product placement, and safety hazards.

Responsibilities

Serve as Manager on Duty in training; open and close the store; and assist the Store Manager and Assistant Manager with store operations.
Greet each Guest upon entry and provide prompt, friendly, engaging service throughout the visit.
Operate a Point-of-Sale terminal, process transactions, handle cash and other forms of tender, apply coupons or discounts according to company procedures, and perform opening and closing reconciliation.
Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed Guest experience.
Train, coach, and direct sales associates while acting as Manager on Duty in training, promoting customer service and adherence to store procedures.
Maintain a clean, safe, and organized store, including the sales floor, stockroom, Team Member areas, restrooms, and other customer-facing spaces.
Perform daily property upkeep, including sweeping and removing debris, collecting shopping carts, emptying trash, and routine restroom cleaning inside and outside the store.
Wrap ABC products, assemble custom gift baskets, and provide carryout service as needed.
Unload and put away weekly truck deliveries; merchandise and display products on shelves and in beer coolers; and restock from stockrooms as needed.
Perform other tasks and projects assigned by store management.