Shift Leader Trainee

ABC Fine Wine & Spirits•Lake Worth, FL

4d•Onsite

About The Position

Shift Leader Trainees are hired and trained to move into the Shift Leader role, typically within 90 days. The role supports increased store wine and spirits sales by providing personalized service to Guests and Team Members. Trainees serve as Manager on Duty in training, help oversee store operations, and perform customer service, sales, merchandising, facility upkeep, and delivery-related duties. The position requires regular, predictable onsite attendance for the full duration of scheduled shifts. Work may involve extended periods of standing and moving, frequent lifting and bending, occasional ladder use and outdoor work, refrigerated temperatures, cleaning supplies, and moderate noise. The employer describes itself as a family-owned, growth-oriented organization with a mission to improve everyday celebrations, enrich Team Members’ lives, and contribute to community organizations benefiting families.

Requirements

Must be 21 years of age or older.
High school diploma or GED.
At least 6 months of proven experience and/or training in a management or leadership role; or at least 2 years of college or technical-school education in Business Management or a related field; or an equivalent combination of education and experience.
Ability to work a flexible schedule, including nights, weekends, and holidays, as business needs demand.
Ability to meet the role’s physical requirements, with or without accommodations, including standing and moving for extended periods, frequently lifting and/or transporting up to 40 pounds, and bending, lifting, and twisting.

Responsibilities

Serve as Manager on Duty in training; open and close the store; and assist the Store Manager and Assistant Manager with store operations.
Greet Guests and provide prompt, friendly, engaging service throughout their visit.
Operate a Point-of-Sale terminal, process transactions, handle cash and other forms of tender, apply coupons and discounts according to company procedures, and perform opening and closing reconciliation.
Stay current on required training, company policies, and product knowledge.
Train, coach, and direct sales associates while acting as Manager on Duty in training.
Maintain clean, safe, and organized store areas, including the sales floor, stockroom, Team Member areas, restrooms, and other customer-facing spaces.
Sweep and remove debris inside and outside the store; collect shopping carts; empty trash; and perform routine restroom cleaning.
Wrap ABC products, assemble custom gift baskets, and provide carryout service as needed.
Unload and put away weekly truck deliveries.
Merchandise and display products on store shelves and in beer coolers according to Operational Guidelines, and restock from stockrooms as needed.
Perform other tasks and projects assigned by store management.
Maintain regular and predictable onsite attendance and remain onsite for scheduled shifts.