Shift Leader Trainee

ABC Fine Wine & Spirits•Palm Beach, FL

3d•Onsite

About The Position

Shift Leader Trainees are hired and trained to move into the Shift Leader role, typically within 90 days. The position supports store wine and spirits sales by providing personalized service to Guests and Team Members and assisting with store operations. Trainees serve as Manager on Duty while in training, open and close the store, and assist the Store Manager and Assistant Manager with oversight of operations. The role includes Guest service, point-of-sale transactions and cash handling, training and directing sales associates, maintaining store cleanliness and safety, stocking and merchandising products, and handling deliveries. It also involves property upkeep, wrapping products, assembling gift baskets, and providing carryout service as needed. Regular and predictable onsite attendance is required, with a flexible schedule that may include nights, weekends, and holidays.

Requirements

Must be at least 21 years of age.
High school diploma or GED.
At least 6 months of proven experience and/or training in a management or leadership role; or at least 2 years of college or technical-school education in Business Management or a related field; or an equivalent combination of education and experience.
Ability to work a flexible schedule, including nights, weekends, and holidays as business needs demand.
Ability to meet the stated physical requirements, with or without accommodations, including standing and moving for extended periods, frequently bending, lifting and twisting, and frequently lifting or transporting up to 40 pounds.
Ability to perform occasional overhead lifting and use ladders or step stools.
Ability to meet the stated vision requirements, with or without accommodations, including inspecting labels, signage, and displays and responding to visual cues.

Responsibilities

Serve as Manager on Duty in training, open and close the store, and assist the Store Manager and Assistant Manager in overseeing store operations.
Greet each Guest and provide prompt, friendly, engaging service throughout their visit.
Operate a Point-of-Sale terminal and accurately process transactions, handle cash and other forms of tender, and apply coupons or discounts according to company procedures.
Perform opening and closing functions, including reconciliation.
Stay current on required training, company policies, and product knowledge.
Train, coach, and direct sales associates while acting as Manager on Duty in training.
Maintain a clean, safe, and organized store, including the sales floor, stockroom, Team Member areas, restrooms, and customer-facing spaces.
Sweep and remove debris in the store and exterior areas, collect shopping carts, empty trash, and perform routine restroom cleaning.
Wrap ABC products, assemble custom gift baskets, and provide carryout service when needed.
Unload and put away weekly truck deliveries.
Merchandise and display products on store shelves and in beer coolers according to Operational Guidelines, and restock from stockrooms as needed.
Perform other tasks or projects assigned by store management.
Maintain regular and predictable onsite attendance and remain onsite for the duration of scheduled shifts.