Shift Leader
4056 Jersey Mike's Ooltewah•Ooltewah, TN
About The Position
PG1 Restaurants is hiring a Shift Leader to help lead the team and keep a Jersey Mike’s restaurant running smoothly throughout each shift. The role includes opening and closing procedures, leading a crew of 3 to 8 team members, preparing food, maintaining quality and safety standards, supporting business goals, and coaching team members. Full open availability is required, including mornings, daytime, evenings, closings, and weekends; the role typically involves 30 or more hours per week.
Requirements
- Must be at least 18 years old to operate the mechanical slicer and fill store leadership roles, as stated in the posting.
- Full open availability for mornings, daytime, evenings, closings, and weekends; typically 30 or more hours per week.
- Reliable transportation to and from work.
- Strong customer service, communication, and multitasking skills, with a sense of urgency.
- Ability to stand for full shifts and move or transport up to 50 pounds.
- Reliable, dependable, coachable, and positive attitude; willing to work alongside the team in a clean, professional uniform.
Nice To Haves
- 1 or more years of Quick Service Restaurant (QSR) or supervisory experience preferred.
- ServSafe Food Handler certification is a plus.
Responsibilities
- Serve as a key holder and handle opening and closing procedures.
- Run smooth shifts and lead a crew of 3 to 8 team members, including during busy periods.
- Work across all restaurant stations, including baking fresh bread, completing morning and daily prep, and slicing meats and cheeses.
- Uphold company policies, procedures, Core Values, and operating standards, and hold self and team accountable.
- Ensure subs are prepared correctly and maintain food safety, sanitation, cleanliness, and guest service standards.
- Handle cash accurately and support labor control, inventory management, and shift performance goals.
- Coach and mentor team members, address guest concerns professionally, and lead by example.
- Protect and promote a positive team culture.
Benefits
- Discounted meals on every shift.
- Paid, comprehensive training from day one.
- Flexible scheduling options.
- Fast-track promotion pathways into Assistant Manager and Store Manager roles.
- Positive, team-first culture where hard work is recognized and rewarded.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
