Restaurant Shift Leader - Unit 779

Whataburger•Crestview, FL

5d•Onsite

About The Position

The Shift Leader leads restaurant shifts to maintain quality, service, and cleanliness standards while supporting daily operations. The role includes coaching and developing Family Members, contributing to operational goals, and fostering teamwork and accountability. The Shift Leader partners with the Restaurant Manager team to strengthen leadership and shift-management skills. The position is based at the home restaurant, with occasional support at neighboring locations or elsewhere in the Market, and may include business meetings, training, and leadership sessions.

Requirements

Be at least 18 years of age.
High school diploma/GED preferred, or equivalent experience.
Be able to meet business needs and maintain open availability, including overnights, weekends, holidays, and variable hours, with dependable attendance.
Ability to stand for up to 10 hours and lift up to 55 lbs., and meet the role’s physical demands.
Experience coaching or leading teams.
Strong customer service, communication, and multitasking skills.
Possess ServSafe Food Certification or be able to successfully obtain it and pass the exam during training.

Nice To Haves

High school diploma or GED.

Responsibilities

Lead shift management to maintain quality, service, and cleanliness standards.
Coach, train, and motivate Family Members.
Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
Uphold food safety, workplace safety, sanitation, and compliance requirements.
Foster teamwork, communication, accountability, and a positive work culture.
Prepare, lead, and transition shift operations.
Provide leadership support at neighboring locations or within the Market when asked.
Participate in business meetings, training opportunities, and leadership sessions.

Benefits

Competitive weekly pay.
Flexible schedules with day, night/evening, and overnight shifts available.
Paid time off.
401(k) match of $1 for every $1 contributed, up to 4%.
Competitive medical, dental, and vision benefits.
Short-term and long-term disability benefits.
Career development and growth opportunities.
Scholarship program for eligible dependents and hardship grant assistance through the Whataburger Family Foundation.
Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
Discounted meals for the employee and a guest.
Wireless service discounts.
Computer and software discounts.
Fitness and gym discounts.
Awards and recognition.
Retirement celebration program.