Restaurant Shift Leader - Unit 974

Whataburger•Richmond, TX
•Onsite

About The Position

The Restaurant Shift Leader leads shift operations to maintain quality, service, and cleanliness standards. The role supports daily restaurant operations, coaches and develops Family Members, and helps the team meet food cost, labor cost, sales, inventory, safety, and compliance goals. The Shift Leader partners with the Restaurant Manager team to strengthen leadership and shift-management capabilities and may assist neighboring locations or provide leadership support within the Market. The role is based at the home restaurant, with occasional participation in business meetings, training, and leadership sessions.

Requirements

  • Be at least 18 years of age.
  • High school diploma or GED preferred, or equivalent experience.
  • Meet business needs and have open availability, including overnights, weekends, holidays, and variable hours; maintain dependable attendance.
  • Ability to stand for up to 10 hours and lift up to 55 lbs.
  • Experience coaching or leading teams.
  • Strong customer service, communication, and multitasking skills.
  • Possess ServSafe Food Certification or be able to successfully obtain and pass the exam during training.

Nice To Haves

  • High school diploma or GED is preferred.

Responsibilities

  • Lead shift management to maintain quality, service, and cleanliness standards.
  • Coach, train, and motivate Family Members, supporting the development of new and experienced team members.
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
  • Uphold food safety, workplace safety, sanitation, and compliance requirements.
  • Foster teamwork, communication, accountability, and a positive work culture.
  • Prepare, lead, and transition shift operations.
  • Partner with the Restaurant Manager team to build leadership skills, shift-management capability, and operational knowledge.
  • At times, assist at neighboring locations or provide leadership support within the Market.
  • Participate in business meetings, training opportunities, and leadership sessions.

Benefits

  • Competitive weekly pay
  • Flexible schedules; day, night/evening, and overnight shifts are available
  • Paid time off
  • 401(k) match of $1 for every $1 contributed, up to 4%
  • Medical, dental, and vision benefits
  • Short-term and long-term disability benefits
  • Career development and growth opportunities
  • Scholarship program for eligible dependents through the Whataburger Family Foundation
  • Hardship grant assistance
  • Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways
  • Discounted meals for the employee and a guest
  • Wireless service discounts
  • Computer and software discounts
  • Fitness and gym discounts
  • Awards and recognition
  • Retirement celebration program
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