Shift Leader 707

WhiteWater Express Car Wash•Macomb Township, MI
•$17 - $19

About The Position

WhiteWater Express is hiring a full-time Shift Leader to support daily car wash operations, assist with team oversight, and provide excellent customer service. The role is active and fast-paced, with responsibilities that include helping customers select wash packages and memberships, monitoring equipment, supporting opening and closing procedures, and maintaining site cleanliness and wash quality. The position offers paid training, performance bonuses, and opportunities to advance into management. Car wash experience is not required.

Requirements

  • At least 18 years old.
  • High school diploma or equivalent.
  • Comfortable working outdoors in various weather conditions.
  • Able to lift up to 50 lbs and stay active throughout the shift.
  • Available evenings and weekends.
  • Strong communication and team leadership skills.
  • Dependable, motivated, and customer-focused.
  • Ability to follow safety procedures and company policies.
  • Must pass a background check.

Nice To Haves

  • Previous leadership, retail, hospitality, or customer service experience.

Responsibilities

  • Support daily shift operations and assist with team oversight.
  • Ensure team members understand and complete their responsibilities.
  • Provide excellent customer service and resolve customer concerns.
  • Help customers choose wash packages and memberships.
  • Monitor equipment performance and report maintenance needs.
  • Assist with incident reports and operational documentation.
  • Ensure safety policies and procedures are followed.
  • Support store opening and closing procedures.
  • Maintain site cleanliness, organization, and wash quality.
  • Encourage a positive, team-focused work environment.

Benefits

  • $17–$19 per hour starting pay, plus biweekly tips.
  • Flexible scheduling.
  • Promotion opportunities.
  • 401(k) with company match.
  • Medical, dental, and vision insurance.
  • Free weekly car washes.
  • Paid training.
  • Performance bonuses.
  • Fun, team-oriented environment.
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