Shift Leader

Potbelly Corporate • Bradenton, FL

1d

About The Position

Potbelly Sandwich Shop is seeking a friendly, outgoing Shift Leader to work in a fast-paced restaurant environment. The Shift Leader leads according to Potbelly values and manages and develops associates during a shift to deliver outstanding product quality and customer service, build sales, and control costs. The role also includes food preparation, customer service, cash handling, cleaning, and maintaining food safety and security standards.

Pay is $17.25–$17.75 plus digital tips; Potbelly cannot guarantee tip earnings. Applications must be submitted by 12/4/2026, though the posting may close earlier if a suitable candidate is selected. Illinois employees must become food safety certified within 30 days of employment. Employment decisions are based on qualifications, merit, and business need. Potbelly is an equal opportunity employer and may use AI-assisted tools in its hiring process; final employment decisions are made by people.

Requirements

• Be at least 18 years of age.
• Meet the state's food safety requirements and pass and obtain a Food Safety Certification; after two unsuccessful attempts, the candidate will no longer be eligible for the Shift Leader role.
• Have a friendly, customer-first mindset and the ability to thrive in a fast-paced, energetic environment.
• Have strong written and verbal communication skills.
• Enjoy problem-solving.
• Be comfortable working in a bustling kitchen environment.
• Be able to manage potential allergens, including peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
• Be able to stand or walk for 8–9 hours or as needed.
• Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.

Nice To Haves

• A minimum of one year of supervisory experience in a restaurant or retail environment is preferred.
• Knife skills are a plus.

Responsibilities

• Lead team members during shifts, efficiently assign tasks, and provide feedback.
• Ensure security procedures are followed.
• Ensure back-of-the-house procedural standards are met.
• Count drawers and follow daily cash-handling procedures.
• Prepare quality finished products, including sandwiches, salads, soups, cookies, and ice cream, efficiently.
• Comply with food health, cleanliness, and safety standards.
• Restock the food line, chips, and cooler.
• Clean tables, counters, floors, bathrooms, kitchen, and utensils, and take out trash.
• Operate the cash register and handle, balance, and follow cash-handling procedures.
• Effectively handle customer complaints and issues.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Domestic partnership benefits
• Paid parental leave
• FSA and HSA with employer contribution
• Commuter benefit program
• Retirement savings 401(k) with company match
• Employee Assistance Program
• Paid time off
• Discount program
• Flexible work schedule
• Career growth opportunities
• Competitive pay of $17.25–$17.75 plus digital tips (tip earnings are not guaranteed)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed