Shift Leader
About The Position
As a Shift Leader at Far West Restaurant Group, you help lead daily restaurant operations while creating a positive experience for guests and team members. You support the General Manager and Assistant Manager by leading shifts, coaching team members, maintaining operational standards, and ensuring exceptional guest service. This leadership role offers hands-on experience intended to prepare high-performing team members for future Assistant Manager opportunities. The role includes completing required training and certifications and participating in ongoing leadership development. Eligible team members may receive medical, dental, and vision insurance; a 401(k) with company match; paid training; a free shift meal; and career growth and internal promotion opportunities.
Requirements
- Positive attitude and leadership mindset.
- Food Handler Certification.
- Strong communication and problem-solving skills.
- Reliable attendance.
- Availability to support business needs.
- Lead with integrity and respect; communicate clearly and confidently; remain calm in a fast-paced environment; enjoy coaching and developing others; solve problems quickly and effectively; hold yourself and others accountable; and create positive experiences for guests and team members.
- Ability to stand and walk for extended periods; lift, carry, push, or pull up to 50 pounds, with or without reasonable accommodation; and frequently bend, reach, squat, twist, and kneel.
- Ability to work in a fast-paced restaurant environment and operate restaurant equipment safely.
Nice To Haves
- At least 1 year of restaurant, retail, or leadership experience is preferred.
- Experience using a Point of Sale (POS) system is preferred.
Responsibilities
- Lead daily shift operations and support restaurant performance.
- Coach and encourage team members during each shift.
- Lead by example and promote a positive team culture.
- Deliver exceptional guest service and resolve guest concerns professionally.
- Ensure food safety, cleanliness, and operational standards are maintained.
- Monitor ticket times and help deliver orders within quoted readiness times.
- Ensure safety procedures are followed to keep teams and guests safe.
- Support cash handling and ensure company procedures are followed.
- Assist with opening, closing, and shift-changing responsibilities.
- Communicate restaurant needs and maintenance concerns to management.
- Help train and develop new team members.
- Step into any position as needed to support the restaurant.
- Complete all required training and certifications.
- Participate in ongoing leadership development and build skills for future management opportunities.
Benefits
- Medical, dental, and vision insurance for eligible team members.
- 401(k) with company match for eligible team members.
- Paid training.
- Free shift meal.
- Career growth opportunities.
- Internal promotion opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
