Shift Leader Trainee

ABC Fine Wine & Spirits•Wildwood, FL

9d•Onsite

About The Position

Shift Leader Trainees are hired and trained to move into the Shift Leader role, typically within 90 days. The role supports increased wine and spirits sales by providing personalized service to Guests and Team Members and assisting with store operations. Trainees serve as Manager on Duty while training, open and close the store, and help the Store Manager and Assistant Manager oversee operations. The position requires regular, predictable onsite attendance for scheduled shifts and may involve nights, weekends, and holidays as business needs demand. The work includes customer service and point-of-sale transactions; coaching and directing sales associates; maintaining store cleanliness and safety; property upkeep; gift wrapping and carryout; and unloading deliveries, stocking, and merchandising products. Physical demands include extended standing and movement, frequent bending and lifting, and handling loads up to 40 pounds. The environment includes occasional outdoor weather, refrigerated cooler temperatures, cleaning-product fumes or particles, and moderate noise.

Requirements

Must be at least 21 years of age.
High School Diploma or GED.
At least 6 months of proven experience and/or training in a management or leadership role; at least 2 years of college or technical-school education in Business Management or a related field; or an equivalent combination of education and experience.
Ability to work a flexible schedule, including nights, weekends, and holidays as business needs demand.
Maintain regular, predictable onsite attendance and remain onsite for the duration of scheduled shifts.
Ability to meet the stated physical and vision requirements, with or without accommodations, including standing and moving for extended periods, frequently bending and lifting, lifting or transporting up to 40 pounds, and visually inspecting products, signage, and displays.

Responsibilities

Serve as Manager on Duty in training, open and close the store, and assist the Store Manager and Assistant Manager with store operations.
Greet Guests and provide prompt, friendly, engaging service throughout their visit.
Operate a Point-of-Sale terminal; process transactions, handle cash accurately, accept other forms of tender, apply coupons or discounts according to company procedures, and perform opening and closing reconciliation.
Stay current on required training, company policies, and product knowledge.
Train, coach, and direct sales associates while acting as Manager on Duty in training.
Maintain a clean, safe, and organized store, including the sales floor, stockroom, Team Member areas, and customer-facing areas such as restrooms.
Sweep and remove debris inside and outside the store, collect shopping carts, empty trash, and perform routine restroom cleaning.
Wrap ABC products, assemble custom gift baskets, and provide carryout service as needed.
Unload and put away weekly truck deliveries; merchandise and display products on store shelves and in beer coolers according to Operational Guidelines; and restock from stockrooms as needed.
Perform other tasks and projects as assigned by store management.