Shift Leader Trainee

ABC Fine Wine & Spirits•Pensacola, FL

2d•Onsite

About The Position

Shift Leader Trainees are hired and trained to move into the Shift Leader role, typically within 90 days. The position supports increased store wine and spirits sales through personalized service to Guests and Team Members, while assisting with store operations and acting as Manager on Duty in training. The role includes customer service, point-of-sale transactions, associate coaching, merchandising, delivery handling, and maintaining store cleanliness and safety. Regular, predictable onsite attendance is essential, and the work schedule may include nights, weekends, and holidays as business needs demand. ABC describes itself as a family-owned, growth-oriented organization. Its mission is to make everyday celebrations better, enrich the lives of team members, and contribute to organizations that benefit families in the communities it serves.

Requirements

Must be at least 21 years of age.
High School Diploma or GED.
At least 6 months of proven experience and/or training in a management or leadership role; or at least 2 years of education from a college or technical school in Business Management or a related field; or an equivalent combination of education and experience.
Ability to work a flexible schedule, including nights, weekends, and holidays, as business needs demand.
Ability to meet the stated physical requirements, with or without accommodations, including extended standing and movement, frequent bending, lifting, twisting, and lifting or transporting up to 40 lbs.
Ability to meet the stated vision requirements, with or without accommodations, including visually inspecting labels, signage, and displays and responding to visual cues.

Responsibilities

Serve as Manager on Duty in training, open and close the store, and assist the Store Manager and Assistant Manager with overseeing store operations.
Greet each Guest and provide prompt, friendly, engaging service throughout the visit.
Process Guest transactions at a Point-of-Sale terminal, including accurate cash handling, accepting other forms of tender, and applying coupons or discounts according to company procedures.
Perform opening and closing functions, including reconciliation.
Stay current on required training, company policies, and product knowledge.
Train, coach, and direct sales associates while acting as Manager on Duty in training, promoting exceptional service and adherence to store procedures.
Maintain clean, safe, and organized conditions in the store, stockroom, Team Member areas, and customer-facing spaces, including restrooms.
Sweep and remove debris inside the store and in exterior areas such as parking lots and walkways; collect shopping carts; empty trash; and perform routine restroom cleaning.
Wrap ABC products, assemble custom gift baskets, and provide carryout service when needed.
Unload and put away weekly truck deliveries.
Merchandise and display products on store shelves and in beer coolers according to Operational Guidelines, restocking from stockrooms as needed.
Perform other tasks and projects assigned by store management.
Maintain regular and predictable onsite attendance and remain onsite for the duration of scheduled shifts.