Shift Leader Trainee

ABC Fine Wine & Spirits•Tampa, FL

22h•Onsite

About The Position

Shift Leader Trainees are hired and trained to move into the Shift Leader role, typically within 90 days. The role supports increased wine and spirits sales by providing personalized service to Guests and Team Members. Trainees serve as Manager on Duty in training and assist store management with store operations, customer service, sales, merchandising, training, and property upkeep. This is an onsite position requiring regular, predictable attendance and a flexible schedule that may include nights, weekends, and holidays.

Requirements

Must be at least 21 years old.
High school diploma or GED.
At least 6 months of proven experience and/or training in a management or leadership role; at least 2 years of education from a college or technical school in Business Management or a related field; or an equivalent combination of education and experience.
Ability to work a flexible schedule, including nights, weekends, and holidays as business needs demand.
Maintain regular and predictable onsite attendance and remain onsite for the duration of scheduled shifts.
Ability to stand and move about for extended periods, up to 8 hours or more.
Ability to bend, lift, and twist; frequently lift and/or transport up to 40 pounds; and occasionally lift overhead.
Ability to use ladders and step stools to access merchandise at varying heights.
Ability to visually inspect labels, signage, and displays and respond to visual cues such as Guest gestures and safety hazards.

Responsibilities

Serve as Manager on Duty in training, open and close the store, and assist the Store Manager and Assistant Manager in overseeing store operations.
Greet Guests and provide prompt, friendly, and engaging service throughout their visits.
Operate a Point-of-Sale terminal, process transactions, handle cash accurately, accept other forms of tender, and apply coupons or discounts according to company procedures.
Perform opening and closing functions, including reconciliation.
Maintain current knowledge of required training, company policies, and products to support compliance and informed Guest service.
Train, coach, and direct sales associates while acting as Manager on Duty in training.
Maintain a clean, safe, and organized store, including the sales floor, stockroom, Team Member areas, restrooms, and other customer-facing spaces.
Sweep and remove debris inside the store and in exterior areas, collect shopping carts, empty trash, and perform routine restroom cleaning.
Wrap ABC products, assemble custom gift baskets, and provide carryout service as needed.
Unload and put away weekly truck deliveries.
Merchandise and display products on store shelves and in beer coolers according to Operational Guidelines, and restock from stockrooms as needed.
Perform other tasks and projects assigned by store management.