Shift Leader Trainee

ABC Fine Wine & Spirits•Miami, FL

7d•Onsite

About The Position

Shift Leader Trainees are hired and trained to move into the Shift Leader role, typically within 90 days. The position supports increased wine and spirits sales by providing personalized service to Guests and Team Members and assisting with store operations. Trainees serve as Manager on Duty while in training, help oversee daily operations, and train and direct sales associates. The role includes customer service, point-of-sale transactions, cash handling, opening and closing procedures, product merchandising, delivery stocking, store cleaning, and property upkeep. This is an onsite role requiring regular, predictable attendance for scheduled shifts. The work involves extended periods of standing and moving, frequent lifting and bending, and occasional work outdoors, in coolers, or at elevated locations. The organization describes itself as family-owned and growth-oriented and states a mission of improving everyday celebrations, enriching team members’ lives, and contributing to organizations that benefit families in its communities.

Requirements

Must be at least 21 years of age.
High school diploma or GED.
At least 6 months of proven experience and/or training in a management or leadership role; at least 2 years of college or technical school education in Business Management or a related field; or an equivalent combination of education and experience.
Ability to work a flexible schedule, including nights, weekends, and holidays, as business needs demand.
Maintain regular and predictable onsite attendance and remain onsite for the duration of scheduled shifts.
Ability to stand and move for extended periods, up to 8 hours or more.
Frequently bend, lift, and twist to move products and assist with merchandising; frequently lift or transport up to 40 pounds.
Occasionally lift items overhead and use ladders or step stools.
Frequently move between the sales floor, stockroom, and exterior store areas.
Frequently visually inspect product labels, signage, and displays, and detect visual cues such as Guest gestures, product placement, and safety hazards.

Responsibilities

Serve as Manager on Duty in training, open and close the store, and assist the Store Manager and Assistant Manager with store operations.
Greet Guests and provide prompt, friendly, engaging service throughout their visits.
Operate a point-of-sale terminal and process transactions, handle cash and other tenders, apply coupons and discounts according to company procedures, and perform opening and closing reconciliation.
Stay current on required training, company policies, and product knowledge.
Train, coach, and direct sales associates while acting as Manager on Duty in training.
Maintain a clean, safe, and organized store, including the sales floor, stockroom, Team Member areas, restrooms, and other customer-facing spaces.
Sweep and remove debris, collect shopping carts, empty trash, clean restrooms, and perform other daily property upkeep inside and outside the store.
Wrap ABC products, assemble custom gift baskets, and provide carryout service as needed.
Unload and put away weekly truck deliveries; merchandise and display products on shelves and in beer coolers according to Operational Guidelines; and restock from stockrooms as needed.
Perform other tasks and projects assigned by store management.