GROWTH OPPORTUNITIES Shift Lead (07579) - Midvale
About The Position
The Shift Lead is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires following all policies and procedures while maintaining the same standards across the team. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and supporting profitability. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-specific duties and requirements, including delivering orders by car, delivering flyers and door hangers, and having a valid driver's license and access to an insured vehicle. Work involves standing for most tasks, walking short distances, handling deliveries and supplies, and frequent bending, reaching, and hand use. Conditions may include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery duties may involve adverse weather, driving at night, and navigating stairs or other terrain.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical activities described, including prolonged standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
- For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle that can be used for delivery; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain and delivery sites.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure policies and procedures are followed.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image and standards, cleanliness, and great customer service.
- Support attendance and punctuality, marketing, and profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- For delivery duties, deliver products by car to customers, deliver flyers and door hangers, and navigate delivery locations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
