GROWTH OPPORTUNITIES Shift Lead (07567) - 5554 Daybreak Pkwy

Domino's Franchise•South Jordan, UT

15h

About The Position

The Shift Lead is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, customer service, attendance, cleanliness, marketing, and profitability. The role requires setting an example for the crew and following all company policies and procedures while expecting the same from team members. Training and orientation are provided on the job. The position is part of a growth-oriented franchise that describes opportunities to advance from team member to assistant manager, general manager, supervisor, or franchisee. General store duties include operating equipment; stocking ingredients and supplies; preparing products; taking and processing telephone and in-person orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The posting also describes delivery duties and qualifications for delivery personnel, including driving within a designated area and delivering products to customers. Work takes place in a store with temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some areas. Conditions include food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and varying or adverse weather during outside tasks. The job involves standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching.
For delivery duties, a valid driver's license with a safe driving record meeting company standards.
For delivery duties, access to an insured vehicle that can be used for delivery.
For delivery duties, navigational skills to read maps and locate addresses in the designated delivery area.
For delivery duties, ability to navigate adverse terrain, including multistory buildings and other delivery sites, while carrying products.

Responsibilities

Take responsibility for all activities and outcomes during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure company policies and procedures are followed.
Handle staffing, paperwork, food management, and work scheduling.
Maintain store image and standards, provide customer service, and support attendance and punctuality expectations.
Contribute to store cleanliness, marketing, and profitability.
Operate equipment; stock ingredients and supplies; prepare products; and receive and process orders by phone or in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
For delivery duties described in the posting, deliver products and promotional materials within the designated area.