GROWTH OPPORTUNITIES Shift Lead (07579) - Midvale

Domino's Franchise•Midvale, UT

About The Position

The Shift Lead is responsible for everything that happens during a shift at a Domino’s store, including staffing, customer relations, cost controls, inventory, cash handling, food management, scheduling, cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all company policies and procedures, and expecting the same standards from team members. On-the-job orientation and training are provided. General store duties include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory and completing paperwork, and cleaning equipment and the facility. The posting also describes delivery duties, including delivering products by car, delivering flyers and door hangers, and navigating delivery locations; delivery-specific requirements apply where those duties are part of the role.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and hand-eye coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and continuous use of hands.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle, navigation skills, and ability to navigate adverse terrain and delivery locations.

Responsibilities

  • Oversee all activities during the shift, including staffing and customer relations.
  • Control costs, inventory, and cash.
  • Manage food, work to a schedule, and maintain store standards and a professional image.
  • Provide great customer service and support attendance and punctuality expectations.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Follow all company policies and procedures and set an example for the crew.
  • Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; clean equipment and the facility.
  • Where applicable, deliver products by car to customers and deliver flyers and door hangers.
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