About The Position

The Shift Lead is an experienced team member who performs complex, high-impact tasks to support the customer shopping experience and steps in for store leadership when needed. The role balances back-of-house administrative duties with hands-on store operations in Lidl’s fast-paced environment. Shift Leads help maintain store standards and may run assigned shifts when the Store Manager or Assistant Store Manager is absent. The position requires flexibility across store tasks, including stocking, cleaning, promotional merchandising, and customer service. The posting lists starting pay of $19.00 per hour and notes eligibility for a $3-per-hour premium for qualifying shifts.

Requirements

  • Must be at least 21 years old.
  • 1–2 years of leadership experience.
  • Team-oriented attitude.
  • Excellent customer service skills, including patience and the ability to de-escalate tense situations.
  • Willingness to participate continuously in physical store operations, including stocking, cleaning, and ringing.
  • Ability to lift, move, carry, or slide products weighing over 50 pounds.
  • Ability to reach above the head to heights greater than 10 inches.
  • Flexibility to start an early shift at 5 a.m. or finish a late shift at 11 p.m., including weekends.
  • Excellent written, verbal, and non-verbal communication skills in English.
  • Ability to obtain and maintain ServSafe certification.

Responsibilities

  • Uphold store standards for cleanliness, freshness, product availability, and customer service.
  • Run assigned shifts in the absence of the Store Manager or Assistant Store Manager, supporting smooth operations and front-end flow and responding to customer concerns as needed.
  • Carry out operational tasks including inventory receiving, cold chain compliance, safe handling, price changes, returns processing, ordering, and timekeeping procedures when serving as Shift Lead.
  • Follow stock-handling processes, including receiving inventory, write-offs, and returns, to support product availability and reduce shrink.
  • Encourage timely and accurate task completion by maintaining focus on priorities and setting a strong example during the shift.
  • Flex between stocking, cleaning, and promotional merchandising to meet store needs.
  • Perform other duties as assigned.

Benefits

  • Starting pay of $19.00 per hour.
  • 10% employee-only discount on purchases made at Lidl stores.
  • Medical and prescription coverage.
  • Dental coverage.
  • Vision coverage.
  • Paid holidays and paid time off for sickness or vacation.
  • Dedicated training plans.
  • 401(k) plan with a 5% company match.
  • Voluntary term life and AD&D insurance.
  • Total Well-Being Program.
  • DailyPay, a voluntary benefit that offers employees access to their pay on their own schedule.
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