Shift Lead (Eligible for $3/Hour Premium for Qualifying Shifts) - Royersford, PA

Lidl US•Royersford, PA

2d•Onsite

About The Position

The Shift Lead is a highly experienced team member who performs complex, high-impact tasks to enhance the customer shopping experience and steps in for store leadership when needed. The role balances back-of-house administrative responsibilities with hands-on store operations in Lidl’s fast-paced environment. When serving as Shift Lead, the employee runs assigned shifts in the absence of the Store Manager or Assistant Store Manager, helping ensure smooth and efficient operations, supporting front-end flow, and responding to customer concerns. The role also carries out operational tasks such as inventory receiving, cold chain compliance, safe handling, price changes, returns processing, ordering, and timekeeping. Shift Leads uphold store standards for cleanliness, freshness, product availability, and customer service; follow stock-handling processes; encourage timely and accurate task completion; and flex between stocking, cleaning, and promotional merchandising as needed. The position requires participation in physical store operations and flexibility to work early or late shifts, including weekends.

Requirements

Must be 21 years of age or older.
1–2 years of leadership experience.
A team-oriented attitude.
Excellent customer service skills, including patience and the ability to de-escalate tense situations.
Willingness to participate in physical store operations, including stocking, cleaning, and ringing on a constant basis.
Ability to lift, move, carry, or slide product over 50 pounds.
Ability to reach above head to heights greater than 10 inches.
Flexibility to start an early shift at 5 a.m. or finish a late shift at 11 p.m., including weekends.
Excellent written, verbal, and non-verbal communication skills in English.
Ability to obtain and maintain ServSafe certification.

Responsibilities

Uphold Lidl’s standards for cleanliness, freshness, product availability, and customer service throughout the store.
Run assigned shifts in the absence of the Store Manager or Assistant Store Manager, ensuring smooth and efficient operations, supporting front-end flow, and responding to customer concerns.
Carry out operational tasks when acting as Shift Lead, including inventory receiving, cold chain compliance, safe handling, price changes, returns processing, ordering, and timekeeping procedures.
Follow established stock-handling processes, including receiving inventory, write-offs, and returns, to support availability and reduce shrink.
Encourage timely and accurate task completion by maintaining focus on priorities and setting a strong example during the shift.
Flex between stocking, cleaning, and promotional merchandising to meet store needs.
Perform other duties as assigned.

Benefits

Starting pay of $19.50 per hour.
10% employee-only discount on purchases made at Lidl stores.
Medical and prescription coverage.
Dental coverage.
Vision coverage.
Paid holidays.
Paid time off (PTO) for sickness or vacation.
Dedicated training plans.
401(k) plan with a 5% company match.
Voluntary term life and AD&D insurance.
Total Well-Being Program.
DailyPay, a voluntary benefit that offers employees access to their pay on their own schedule.
$3-per-hour premium for qualifying shifts.