The Shift Lead is an experienced team member who performs complex, high-impact tasks to enhance the customer shopping experience and steps in for store leadership when needed. The role balances administrative responsibilities with hands-on store operations in a fast-paced environment. Team members contribute across store needs, including stocking shelves and maintaining cleanliness. When running an assigned shift in the absence of the Store Manager or Assistant Store Manager, the Shift Lead supports smooth and efficient operations, front-end flow, and responses to customer concerns. The role also carries out operational tasks involving inventory, cold chain compliance, safe handling, pricing, returns, ordering, and timekeeping.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED