Shift Coordinator - Bellevue $17.99 + avg. $11.00 tips!

Salt & Straw • Bellevue, WA

4d • $18 - $18 • Onsite

About The Position

Salt & Straw is hiring a Shift Coordinator to support daily shop operations in a fast-paced hospitality and retail food service environment. The role helps create exceptional guest experiences while coordinating shop activities and coaching and supporting team members throughout each shift.

Shift Coordinators guide Scoopers, coordinate task assignments and breaks, and assist with opening, closing, and daily operational tasks. They serve guests, resolve concerns, help with food preparation and service, and step in wherever needed to keep the shop running smoothly. They also support product quality, food safety, cleanliness, workplace safety, inventory, supplies, cash handling, documentation, and delivery-order accuracy. The position partners with shop leadership to uphold operational standards and develop team members, while fostering a positive and inclusive workplace.

The role is based in Bellevue, Washington. Pay is $17.99 per hour, with average tips of $11.00. Candidates must be available for evenings, weekends, and holidays and able to work at least three shifts per week, including two closing shifts. The workplace contains common food allergens, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.

Requirements

• Must be at least 18 years old.
• Must be available to work evenings, weekends, and holidays.
• Must be able to work at least three shifts per week, including two closing shifts.
• High school diploma or GED required.
• At least six months of food service, restaurant, retail, coffee, or hospitality experience.
• Enjoys coaching, motivating, and supporting others.
• Strong communication skills and a passion for customer service.
• Able to thrive in fast-paced, team-oriented environments.
• Interested in growing leadership skills and taking on greater responsibility.
• Comfortable discussing flavors, offering samples, and creating memorable guest experiences.
• Must be able to work in an environment where common food allergens are present, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.

Nice To Haves

• One or more years of food service, restaurant, retail, coffee, or hospitality experience is preferred.

Responsibilities

• Coordinate daily shop operations to provide a smooth and welcoming guest experience.
• Guide Scoopers during shifts, including managing task assignments, breaks, and team support.
• Deliver exceptional customer service and thoughtfully resolve guest concerns.
• Support shop operations by scooping, waffling, hosting, operating the register, cleaning, and helping wherever needed.
• Coordinate opening, closing, and daily operational tasks to maintain shop standards.
• Coach and support Team Members through real-time feedback and training.
• Help maintain product quality, food safety, cleanliness, and workplace safety standards.
• Assist with inventory counts, supply management, cash handling, and daily documentation.
• Ensure third-party delivery orders are prepared accurately and meet quality standards.
• Foster a positive, inclusive work environment where Team Members feel supported and valued.
• Learn and share flavor stories to help guests discover products.
• Partner with shop leadership to uphold operational standards and support team development.

Benefits

• Optional earned-wage access.
• 401(k) with a 50% company match on contributions up to 1% of salary after three months, including for part-time Team Members.
• Medical, dental, and vision coverage may become available after 780 hours worked.
• Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and supplemental Accident, Critical Illness, and Hospital Indemnity Insurance.
• Free, 24/7 access to licensed mental health professionals for employees and their families, including text, chat, web, and in-person sessions.
• Flexible scheduling.
• One hour of sick time per 30 hours worked.
• 12 weeks of paid parental leave at 70% pay.
• Two hours of paid voting time.
• Up to $1,800 per year for learning goals.
• Career development and growth opportunities within Salt & Straw.
• 30% Team Member discount and early access to new flavors.
• Commuter FSA.
• UHC Wellness Rewards, with the opportunity to earn up to $1,000.
• Affordable FIGO Pet Insurance.
• A welcoming and supportive workplace where every Team Member is valued and respected.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED