Shift Coordinator Full-Time

LifeStream•Fairhaven, MA

About The Position

The Shift Coordinator supervises program staff during assigned shifts and ensures that program support and services are provided. The role includes supporting coordinators with program scheduling, helping the Residential Coordinator 2 find coverage, training and mentoring employees, and directing staff activities. The coordinator also helps maintain an inviting, personalized home environment that reflects the interests and preferences of the individuals supported, and ensures compliance with licensing indicators and safety regulations. The position includes submitting facilities work orders, supporting individualized service plan (ISP) goals, coordinating with residential and clinical staff, tracking individual entitlements and expenditures, and ensuring documentation is completed and submitted as required. The Shift Coordinator promotes employee morale, team building, community integration, and person-centered support. The role requires communication with service coordinators, families, guardians, employees, vendors, and community members, and prompt reporting of program communications to the Residential Coordinator 2. Additional duties include attending meetings and training, reporting suspected abuse or neglect to DPPC as a mandated reporter, ensuring medication availability and adherence to medication protocols, assisting with medical appointments and follow-up, and overseeing operations during inclement weather. The position requires flexibility in weekly scheduled hours to meet program needs.

Requirements

Three years of experience in Human Services.
High school diploma or GED.
Proven leadership skills.
Proven track record as a team player capable of influencing all levels of management.
Maintain an acceptable CORI.
Negative drug screening.
Valid driver's license.
Use of a personal vehicle for work purposes.
Flexibility with weekly scheduled hours to accommodate program needs.
Demonstrated commitment to the philosophy of community inclusion.

Responsibilities

Directly supervise program staff during assigned shifts.
Ensure program support and services are provided, including supporting program scheduling and helping the Residential Coordinator 2 find staff coverage.
Ensure staff participate in program operations and provide on-the-job training, mentoring, and modeling.
Maintain an inviting, safe, personalized home environment that reflects the interests and preferences of the individuals supported.
Ensure compliance with licensing indicators and safety regulations, and submit facilities work orders as needed.
Ensure ISP goals and objectives are followed and required documentation is maintained.
Coordinate with the Residential Coordinator 2 and clinical department to ensure needed support is available.
Identify support needs not addressed through the ISP process and use available resources to address them.
Attend required meetings and training.
Track individual entitlements and expenditures using standard accounting practices.
Ensure staff decisions support individual choice and empowerment.
Collect and submit required documentation to the electronic database, promptly and in accordance with established guidelines.
Promote employee morale, team building, and a positive work environment.
Promote the organization's mission, vision, and values.
Enhance community integration using a person-centered approach.
Be responsible for the outcome of the Survey and Certification Review.
Maintain effective communication with DDS Service Coordinators, parents, guardians, employees, team members, vendors, and the community.
Report program communications promptly to the Residential Coordinator 2.
Report suspected abuse or neglect to DPPC as a mandated reporter.
Ensure medications are available and medication ordering and Medication Administration Program (MAP) protocols are followed.
Assist with medical appointments and necessary follow-ups.
Provide management oversight during inclement weather.
Use a personal vehicle for work purposes.