Part-Time Shelter Monitor

PathForward•Arlington, VA

2h•$0 - $20

About The Position

The Shelter Monitor monitors shelter residents’ activities and ensures compliance with program rules and expectations, while maintaining resident safety and the security and sanitation of the program. The role provides direct program support to residents and works collaboratively with Case Managers to help residents successfully complete their Individual Housing Plans (IHPs). The Shelter Monitor reports to the Assistant Shelter Director. Workdays vary, with evening and overnight hours only.

Requirements

A bachelor’s degree in Human Services or a related field; or a high school diploma/GED and at least two years of community-based social services or other related experience with homeless adults, people with mental illness, or people with substance-use issues.
Ability to interact and communicate effectively with others orally and in writing.
Ability to prepare written reports, monitor and direct program activities, and ensure the safety and security of program operations.
Knowledge of Word, Excel, and Homeless Management Information System databases.
Ability to safely operate a motor vehicle to transport oneself, others, and program supplies as necessary.
Ability to travel to assigned locations; stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear, perform basic and light home-maintenance activities, and operate office equipment.
Ability to move and lift light objects weighing up to 30 pounds.
Ability to operate office equipment requiring continuous or repetitive hand and arm movements.
Ability to remain seated for extended periods.

Nice To Haves

Ability to communicate in Spanish, orally and in writing.

Responsibilities

Maintain a safe and manageable living environment by monitoring residential areas, remaining visible, and interacting with residents.
Assist residents, within role limits, with processing issues and problem-solving.
Monitor medication and consumption logs according to program policy.
Consult with the direct supervisor or supervisor on duty about residents’ personal needs, behavior, and service planning.
Observe for contraband and conduct room or package/purse searches according to applicable protocols.
Follow breathalyzer and urinalysis policy as necessary.
Supervise resident activities and other programming.
Attend staff meetings and trainings as directed.
Maintain visitor protocols and daily logs.
Follow critical incident protocols and complete associated documentation.
Keep comprehensive, accurate shift records and incident reports.
Maintain resident sign-in/sign-out logs and other logbooks and records.
Collect data using the HMIS database.
Conduct periodic facility and grounds inspections, including rounds or CCTV monitoring, to maintain security.
Enforce periodic fire drills and perform other safety duties, including implementing emergency evacuation procedures.
Answer telephone calls, route calls or messages to appropriate staff, and respond to public inquiries in person and by telephone.
Receive, account for, and secure donations received during the shift; provide donation receipts upon request.
Perform other assigned duties.
Acquire and maintain CPR/First Aid certification once employed.