Shelter Monitor

Lowome Housing Institute • Seattle, WA

17h • Onsite

About The Position

The Shelter Monitor monitors activities at the shelter and helps maintain a safe environment for program participants. The role provides assistance to participants, supports shelter operations, and provides emergency coverage as needed. The Shelter Monitor works closely with other Shelter Monitors and the Shelter Operations Manager. This is a full-time, 40-hour-per-week, non-exempt, unionized position (OPEIU 8), scheduled Monday through Friday from 4:00 PM to 12:00 AM. The listed pay range is $22.00–$28.34 per hour.

Requirements

• Ability to work with minimal supervision.
• Ability to work sensitively with people across cultural, racial, gender, mental health, and class differences.
• Problem-solving and conflict-resolution skills.
• Basic computer skills.
• Ability to read, write, and communicate in English.
• Access to reliable transportation.
• Must pass criminal background checks and a drug screening test.

Nice To Haves

• Experience providing services to low-income people and/or people experiencing homelessness.
• One year of experience in maintenance, customer service, and/or direct service.

Responsibilities

• Assist clients and participants with intake and exit paperwork.
• Monitor people entering and leaving the shelter and enforce the guest policy.
• Maintain logs and complete incident reports.
• Handle donations.
• Maintain an on-site presence and assist program participants.
• Monitor shelter activities, safety, security, and cleanliness.
• Perform light maintenance and janitorial tasks in common areas, the entry, kitchen, community space, bathrooms, grounds, and shelter perimeter.
• Prepare vacant units, including light maintenance, cleaning, and painting.
• Clean up biohazards using appropriate personal protective equipment (PPE).
• Respond to program participants’ concerns and questions.
• Provide the Shelter Operations Manager with information and feedback about ongoing operations and participants’ welfare.
• Respond to emergencies and perform grounds checks; call 911 for emergencies such as fires or injuries.
• Alert LIHI staff and management about incidents, safety concerns, and related issues.
• Document incidents, maintenance needs, and operational issues in writing through the assigned platform or system in a timely manner; non-emergent issues must be documented within 24 or 48 hours.
• Help foster a clean and safe environment.
• Participate in assigned training and meet training deadlines.
• Use PPE and follow PPE protocols.
• Perform other duties as assigned.

Benefits

• Generous vacation and sick leave.
• 10 paid holidays and 1 floating holiday.
• Employer-paid medical, dental, and vision coverage, with HRA, HSA, and FSA options.
• Employer-paid life and AD&D insurance.
• 401(k) offered for unionized employees through OPEIU 8.
• 403(b) offered for non-union employees.
• Employee Assistance Program.
• Travel Assistance Program.
• Aflac offered for all employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed