Shelter Monitor

Low Income Housing Institute • Tukwila, WA

1d • $22 - $28 • Onsite

About The Position

The Shelter Monitor monitors shelter activities and helps maintain a safe environment for program participants. The role provides on-site assistance to participants, supports shelter operations, and provides emergency coverage as needed while working closely with other Shelter Monitors and the Shelter Operations Manager. The position is full-time, 40 hours per week, Monday through Friday from 4:00 PM to 12:00 AM. It is a non-exempt, unionized position (OPEIU 8).

Requirements

• Ability to work with minimal supervision.
• Ability to work with people sensitively regarding cultural, race, gender, mental health, and class issues.
• Problem-solving and conflict-resolution skills.
• Basic computer skills.
• Ability to read, write, and communicate in English.
• Access to reliable transportation.
• Must pass criminal background checks and a drug screening test.

Nice To Haves

• Experience providing services to low-income people and/or people experiencing homelessness.
• One year of experience in maintenance, customer service, and/or direct service.

Responsibilities

• Assist clients and participants with intake and exit paperwork.
• Monitor people entering and leaving the shelter and enforce the guest policy.
• Maintain logs and complete incident reports.
• Handle donations.
• Remain on site and provide assistance to program participants.
• Monitor shelter activities, safety, security, and cleanliness.
• Perform light maintenance and janitorial work in common areas, the entry, kitchen, community space, bathrooms, grounds, and shelter perimeter.
• Prepare vacant units, including light maintenance, cleaning, and painting.
• Clean up biohazards using appropriate Personal Protective Equipment (PPE).
• Respond to program participants’ concerns and questions.
• Provide the Shelter Operations Manager with information and feedback about ongoing operations and participant welfare.
• Respond to emergencies and perform grounds checks.
• Call 911 in emergencies such as fires or injuries.
• Alert LIHI staff and management to incidents, safety concerns, and related issues.
• Document incidents, maintenance needs, and operational issues in writing through the assigned platform or system in a timely manner, within 24 or 48 hours for non-emergent issues.
• Foster a clean and safe environment.
• Participate in assigned training and meet training deadlines.
• Use PPE and follow PPE protocols.
• Perform other duties as assigned.

Benefits

• Generous vacation and sick leave.
• 10 paid holidays and 1 floating holiday.
• Employer-paid medical, dental, and vision insurance, with HRA, HSA, and FSA options.
• Employer-paid life and AD&D insurance.
• 401(k) offered for unionized employees through OPEIU 8; 403(b) offered for non-union employees.
• Employee Assistance Program.
• Travel Assistance Program.
• Aflac offered for all employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed