Shelter Manager

Compass Connections•Baytown, TX

About The Position

The Shelter Manager oversees shelter operations, staff supervision, and the care and safety of children. The role ensures compliance with applicable federal and state regulations, agency policies, contract requirements, and regulatory standards. The manager supervises zone supervisors, schedules and assigns staff, supports orientation for children and staff, contributes to treatment planning, and ensures children's physical, social, emotional, educational, and recreational needs are met. The position involves planning and supervising children's activities, maintaining a secure campus, responding to emergencies and radio calls, coordinating appointments and follow-up, and working with community professionals and resources. The Shelter Manager must maintain confidentiality, model appropriate conduct, communicate effectively in English and Spanish, and work evenings, weekends, and holidays as needed or requested. The role also requires crisis intervention, frequent movement around the facility, and the ability to work independently and collaboratively in a fast-paced environment.

Requirements

Fluency in English and Spanish.
Associate degree, bachelor's degree, or undergraduate degree from an accredited institution; preferably in social work, psychology, criminal justice, sociology, or a related field.
At least one year of related experience and/or training.
First aid, CPR, and emergency behavior intervention certifications.
Pass a pre-employment drug screen and random drug screens during employment.
Provide proof of work eligibility status upon request.
Pass pre-employment and biennial criminal background checks.
Ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.
Ability to work collaboratively with staff, service providers, and professionals.
Ability to provide crisis intervention according to employer training.
Ability to work in a fast-paced environment while maintaining emotional control and professional composure.
Computer literacy sufficient to meet position responsibilities.
Ability to work effectively without intensive supervision, independently and as part of a multidisciplinary team.
Working knowledge of agency policies and procedures.
Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.
Must be authorized to work for any employer in the United States; employer does not sponsor employment visas.

Nice To Haves

Graduate degree from an accredited institution in a related field.
Two or more years of related experience and/or training.

Responsibilities

Meet applicable federal and state regulatory guidelines and standards.
Supervise development of shift schedules and staff assignments.
Monitor zone supervisors to ensure daily progress and activities are documented completely, accurately, and in accordance with agency policies and procedures.
Assist with orientation of new children and staff.
Provide input into treatment plan development as appropriate.
Maintain knowledge of positive child management techniques, including verbal redirection, de-escalation, and containment.
Plan, organize, and supervise children's activities according to the daily activity schedule.
Maintain campus security by conducting required rounds and following radio communication protocols, including responding to all radio calls.
Serve as a positive role model for the service population.
Work evenings, weekends, and holidays as needed or requested by the position supervisor.
Implement safety protocols, including evacuating with children and staff in an emergency.
Maintain confidentiality regarding the service population and program operations.
Follow professional and ethical standards, including respectful conduct and dress code requirements.
Supervise assigned zone supervisors to ensure staffing meets children's needs and contract and regulatory requirements.
Schedule children's appointments and follow up to ensure their essential needs are met.
Develop and maintain working relationships with staff, law enforcement, judicial officials, legal resources, medical professionals, and other community resources.
Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles, and other program resources, and address issues as needed.
Communicate effectively in writing and verbally in English and Spanish.
Meet deadlines established by the program supervisor and federal partners.
Respond sensitively to the cultural and socioeconomic characteristics of the service population.
Collaborate with staff members, service providers, and other professionals.
Provide crisis intervention according to employer training when needed to maintain a safe environment.
Maintain emotional control and professional composure in a fast-paced environment.
Maintain the computer literacy needed to fulfill the position's responsibilities.
Work effectively both independently, without intensive supervision, and as part of a multidisciplinary team.
Maintain working knowledge of agency policies and procedures.