Shelter Manager

Compass Connections • El Paso, TX

7d

About The Position

Compass Connections is hiring a Shelter Manager in El Paso, Texas, to oversee emergency shelter and group-home services for children while efforts are made to reunite them with family. The role supervises zone supervisors and helps ensure children’s physical, social, emotional, educational, and recreational needs are met in accordance with agency policies, contracts, and regulatory requirements. The manager supports staff and child orientation, treatment planning, activity schedules, safety protocols, documentation, and coordination with community professionals. Fluency in English and Spanish is required. The position requires an associate degree or bachelor’s/undergraduate degree from an accredited institution, preferably in a related field; a graduate degree is preferred. First aid, CPR, and emergency behavior intervention certifications are listed. Related experience of at least one year is required, with two or more years preferred. Salary is $64,776 annually. Benefits are available on the first day of employment and include employer-paid medical, dental, and vision insurance, retirement plan options, and additional employer-sponsored benefits. Employees must receive an annual influenza vaccination or obtain an approved medical or religious exemption. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

• Fluency in English and Spanish.
• Associate degree or bachelor’s/undergraduate degree from an accredited program or university; preferably in social work, psychology, criminal justice, sociology, or a related field.
• At least one year of related experience and/or training.
• First aid, CPR, and emergency behavior intervention certifications.
• Pass a pre-employment drug screen and random drug screens during employment.
• Provide proof of work eligibility status upon request.
• Pass pre-employment and biennial criminal background checks.
• Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
• Work collaboratively with staff, service providers, and other professionals.
• Work in a fast-paced environment while maintaining emotional control and professional composure.
• Maintain computer literacy needed to perform the position’s responsibilities.
• Work effectively without intensive supervision, independently and as part of a multidisciplinary team.
• Demonstrate a working knowledge of Compass Connections policies and procedures.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as required.
• Be authorized to work for any employer in the United States; employment visa sponsorship is unavailable.

Nice To Haves

• Graduate degree from an accredited program or university in a related field.
• Two or more years of related experience and/or training.

Responsibilities

• Meet applicable federal and state regulatory guidelines and standards.
• Supervise development of shift schedules and staff assignments.
• Monitor zone supervisors to ensure daily progress and activities are documented accurately, completely, and in accordance with agency policies and procedures.
• Assist with orientation of new children and staff.
• Provide input into treatment plan development as appropriate.
• Maintain knowledge of positive child management techniques, including verbal redirection, de-escalation, and containment.
• Plan, organize, and supervise children’s activities in accordance with the daily activity schedule.
• Maintain a secure campus by conducting required rounds, following radio communication protocols, and responding to radio calls.
• Serve as a positive role model for the service population.
• Work evenings, weekends, and holidays as needed or requested by the position supervisor.
• Implement safety protocols, including evacuating children and staff in an emergency.
• Maintain confidentiality regarding the service population and program operations.
• Follow professional and ethical standards, show respect for staff, children, and community members, and comply with the dress code.
• Supervise assigned zone supervisors to ensure appropriate staffing and that children’s needs are met in compliance with contract and regulatory requirements.
• Schedule children’s appointments and follow up to ensure their essential needs are met.
• Develop and maintain effective working relationships with law enforcement, judicial officials, legal resources, medical professionals, and other community resources.
• Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles, and other program resources, and address issues as needed.
• Frequently traverse from one area of the physical plant to another.
• Communicate effectively in writing and verbally in English and Spanish.
• Meet deadlines required by the program supervisor and federal partners.
• Provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
• Maintain a working knowledge of Compass Connections policies and procedures.

Benefits

• Employer-paid medical insurance, available on the first day of employment.
• Employer-paid dental insurance, available on the first day of employment.
• Employer-paid vision insurance, available on the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits; candidates are directed to ask their recruiter for a complete overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree