Shelter Case Manager

Friends of Switchpoint Inc•Tooele, UT

2d•$18 - $20•Onsite

About The Position

Provide appropriate supporting housing services for homeless individuals or families, formulate case plans that promote moving towards self-sufficiency. Understand grants and other community housing resources available for clients. Assist in locating affordable housing within the client’s budget and the guidelines of the grants.

Requirements

High school diploma or GED required
At least 1 year of case management or relevant human services experience preferred
Experience working with families or individuals experiencing homelessness or housing instability
Bilingual (Spanish/English or other language) preferred
Valid Utah Driver’s License and reliable transportation required

Nice To Haves

Associate degree required; bachelor’s degree in Social Work, Human Services, or related field preferred

Responsibilities

Completes an initial needs assessment and acts upon critical needs appropriately and immediately.
Orients clients to shelter programs, requirements, and consequences.
Assures that basic nutrition and hygiene needs are being met.
Interviews and counsels’ prospective clients for the Supportive Housing Programs Switchpoint offers.
Develops a comprehensive client-driven case plan with both short-term and long-term goals identified.
Uses SMART goals.
Monitors progress towards goals in regularly scheduled sessions.
Evaluates and adjusts case plans as needed and provides written warnings with consequences if satisfactory progress is not being met.
Empowers clients to appropriate resources to assist with meeting goals.
Assures that specific HUD program goals are consistently being met and provides extensive case work to foster transition from homelessness to permanent housing.
Designs, coordinates, and implements Life Skills, Tenancy 101, Finance/Budgeting and other training programs aimed at learning and practicing life skills and decision-making.
Evaluates the program for effectiveness and producing changes in client behaviors.
Establishes and coordinates day and evening programs, schedules outside service providers and volunteers.
Participates in Crisis Intervention/Prevention training, Bloodborne pathogen training and other trainings deemed necessary to the position.
Maintains client files to include conversations, warnings, progress towards goals and documentation of any incidents.
Report critical incident(s) immediately to Regional Director.
Collects data necessary to meet funding requirements and statistical reports.
Completes the initial assessments, VISPDATs, SPDATs, case management logs, exit surveys and all incident reports in a timely manner as specified by program.
Assures the safety of each property through frequent tours of the facilities inspecting for any hazards or repair needs.
Reports any hazards to the Executive Director for immediate attention; communicates with the resident managers to ensure safety for the residents.
Facilitates the repair process in collaboration with the Executive Director and the Chief Financial Officer.
Works in collaboration with program and other agency staff to facilitate a team environment.
Serves on committees as requested.
Participates in LHCC team meetings as requested.
Role models effective team behaviors.
Demonstrates effective communication skills in building relationships with all employees and clients.
Creates good working relationships with local welfare administrators and other area service providers, support groups, non-profits to facilitate access to area resources for clients.
Substitutes for other staff when need arises.