Shallow Subsidy Case Manager

The Whole Child Mental Health & Housing Services•Downey, CA

5d•$26 - $27

About The Position

The Shallow Subsidy Case Manager supports program participants in breaking the cycle of homelessness and achieving housing stability through light-touch services. The role serves children and their families, Transitional Aged Youth (TAY), and individuals moving into permanent housing through a Community Based Scattered Site Model designed to promote independence, limit disruption, and support lasting housing outcomes. Services include connecting participants with medical, educational, social, prevocational, rehabilitative, employment, and other community resources. The position is in the Housing Services department and involves case management, housing navigation, resource referrals, housing planning, tenant education, and follow-up to support housing permanency. Work takes place in an office and in the field, including visits to clients’ homes and schools. Frequent travel between offices, housing appointments, and community events requires use of a personal motor vehicle. The role may also involve cross-training or additional education or training when determined to be in the company’s best interest.

Requirements

Bachelor’s degree in social work, psychology, or another mental-health-related discipline.
At least 4 years of work experience providing Housing Navigation or rehabilitative services in a mental health setting.
Valid California driver’s license and valid auto insurance.
Personal motor vehicle available for frequent travel between offices, housing appointments, and community events.
Ability to solve practical problems and manage situations with limited standardization, and interpret written, oral, diagram, or schedule instructions.
Ability to remain stationary for 50% of the time; occasionally move around the office; operate office equipment and a computer; converse with staff and clients; frequently drive and position oneself to interact with children; and occasionally transport materials weighing up to 50 pounds.

Responsibilities

Conduct comprehensive needs assessments with families, TAY, and single individuals, and connect them with resources such as health insurance, housing, and low-cost childcare through referrals and linkages.
Practice Trauma Informed, Housing First, Harm Reduction, and Low Barrier approaches.
Complete and submit progress notes within 72 hours using the agency’s electronic record system (HMIS).
Provide light-touch case management, including support with independent living and money management skills, employment linkages, benefit establishment, and co-located services.
Collaborate with clients to develop housing plans addressing short- and long-term goals.
Identify internal and external resources to address stressors related to homelessness, domestic violence, substance abuse, and other needs.
Provide ongoing case management support, assess progress, and ensure treatment plan outcomes are met or adjusted as needed.
Maintain regular, open communication with landlords to promote housing success.
Educate tenants about tenant rights and responsibilities, housing discrimination, and communication with landlords.
Conduct crisis and risk assessments in consultation with a supervisor or team.
Attend community meetings and case conferences as requested by the Shallow Subsidy Supervisor to present information about housing services, referral processes, and eligibility criteria.
Follow up with clients to ensure successful placement and housing permanency for six months.
Provide monthly follow-up meetings in the office and in the field.
Use a whatever-it-takes approach to help clients retain housing and live independently.
Perform other duties as assigned by the Shallow Subsidy Supervisor.