Servicing Compliance Specialist II

Pennymac•Carrollton, TX

1d•Onsite

About The Position

A Mortgage Servicing Compliance Specialist II implements new and updated regulations and investor requirements and assesses their impact on written, automated, and manual policies and procedures. The role requires understanding mortgage servicing regulations and their practical application. The specialist provides guidance to assigned Servicing business units on regulatory updates and policy and procedure changes; supports accurate interpretation and implementation of laws and regulations; and helps ensure the policies, procedures, technology, and operations needed to service loans comply with requirements. The role independently researches and interprets complex federal and state mortgage servicing regulations, translates requirements into business processes and procedures, and provides recommendations on complex compliance matters. The position also works with compliance, quality assurance, management, and process owners to assess regulatory changes, respond to findings, establish remediation and action plans, and keep departmental materials current and accurate. The role may perform other related duties as assigned.

Requirements

Technical proficiency in regulatory compliance matters and regulations.
Ability to analyze and assess risk based on the potential impact of noncompliance to Pennymac.
Proficiency in Word, Excel, and PowerPoint.
Ability to work as a team player, maintain strong attention to detail, and work independently.
Proven ability to deliver timely and accurate information in a fast-paced environment.
Excellent critical-thinking, problem-solving, and mathematical skills, and sound judgment.
Strong business acumen and ability to interface with executives.

Nice To Haves

Financial services experience preferred.
Mortgage industry experience preferred, if possible.

Responsibilities

Provide guidance to business units on regulatory updates and policy and procedure updates for assigned Servicing business units.
Maintain and update logs and project plans to meet departmental requirements.
Ensure communication and implementation of laws and regulations related to Treasury programs (HAMP/HAFA), GSE, VA, FHA, state requirements, and CFPB requirements.
Guide Servicing business units in accurately interpreting and implementing regulatory requirements across policies, procedures, flow charts, reference guides, forms, technology, and operations.
Work with the Servicing Compliance Program Manager and Quality Assurance team to identify new or changed regulatory requirements and assess their impact.
Assist in reviewing line-of-business rebuttals to exceptions and determining final loan- or process-level remediation.
Work with the Quality Assurance team and business unit management to develop effective solutions and action plans addressing findings and recommendations.
Ensure policies and procedures are updated and comply with stated requirements.
Review published materials and recommend revisions to their scope, format, content, and publication methods.
Work with department management and process owners to ensure departmental policies and procedures are created or remain current, complete, and accurate.
Independently research, interpret, and analyze complex federal and state mortgage servicing regulations and investor guidelines.
Translate regulatory requirements into actionable business processes and procedures.
Provide expert guidance and recommendations to business units on complex compliance matters.
Perform other related duties as required and assigned.
Demonstrate behaviors aligned with the organization’s desired culture and values.

Benefits

Comprehensive medical, dental, and vision coverage.
Paid time off programs, including vacation, holidays, illness, and parental leave.
Wellness programs.
Employee recognition programs.
Onsite gyms and cafe-style dining at select locations.
Retirement benefits.
Life insurance.
401(k) match.
Tuition reimbursement.
Philanthropy programs, including matching gifts, volunteer grants, charitable grants, and corporate sponsorships.
Competitive salary.
Some roles may offer performance-based compensation and/or stock-based incentives.