Services Project Manager - REMOTE

Siemens•Livonia, MI

6h•$125,300 - $250,600•Hybrid

About The Position

Siemens Digital Industries Software is seeking an experienced, initiative-taking Services Project Manager for its America’s GCO PMO organization. The role leads large services projects involving multiple delivery teams and helps customers realize value from Digital Thread solutions. The Project Manager is the primary point of contact for aligning customers, stakeholders, and Siemens delivery teams. As part of Professional Services, the Project Manager works with consultants, architects, project managers, product development, and internal and external partners. The role may manage related services projects or multiple unrelated projects, guiding delivery from setup through implementation and value realization. The Project Manager is accountable for achieving agreed outcomes for budget, schedule, scope, and quality while ensuring customer satisfaction. The position calls for strong interpersonal, leadership, process-improvement, organizational, and financial skills. The role is remote/hybrid, with 25% travel.

Requirements

Bachelor of Science degree in Engineering, Computer Science, or Technology, or equivalent knowledge in PLM.
Multiple years of experience as a Project Manager for Siemens solutions or comparable enterprise solutions, such as Enovia, 3DEXPERIENCE, Windchill, Aras Innovator, or Agile.
Previous leadership experience with Enterprise PLM, ERP, or MES implementations with project budgets over $1 million USD.
Experience leading professional architects and consultants during software implementations to achieve results.
Multiple years of team-leading experience in a customer-facing environment.
Ability to communicate with a high degree of creativity, self-confidence, and persuasiveness.
Legally authorized to work in the United States without requiring employer-sponsored work authorization now or in the future.

Nice To Haves

Agile Practitioner and/or Scrum Master certification and prior experience; SAFe is preferred.
Experience collaborating with customers in the Aerospace & Defense industry.
Initiative-taking approach and excellent communication skills at all organizational levels.
Results-oriented, organized, highly motivated, and detail-oriented, with high energy and a strong sense of urgency.

Responsibilities

Work with Sales Account Managers and Engagement Management to understand value identification and planning, clarify anticipated customer value within contract constraints, and align project schedules with solution releases and value plans.
Communicate the project's value and its place within a program, and work with Sales, Services Management, and Program Managers to help customers realize value from Digital Enterprise Solutions.
Identify additional opportunities during projects and share them with Program or Engagement Management; guide the team and customer toward solutions that enable value realization and track agreed KPIs.
Initiate and execute a project governance model with the customer; agree project roles and responsibilities and establish required processes and communications with stakeholders.
Conduct stakeholder management, including systematic identification, analysis, and planning of actions to influence stakeholders.
Review contracts and identify related risks, opportunities, and obligations; monitor project progress, resolve issues, and initiate corrective and preventive actions.
Manage customer requirements, project scope, risks, changes, schedule, communications, quality, compliance, procurement processes, and project reviews throughout the project life cycle.
Set targets and delegate responsibilities and authority to project staff; seek and provide feedback, support team development, and involve the team in identifying and managing changes.
Work with Services Management and Procurement Managers to manage business partners and subcontractors.
Deliver projects within approved budgets and agreed margins; review budgets, forecast project performance, account for risks, support accurate billing and revenue recognition, and minimize non-conformance costs.
Lead the project, support strategic decision-making, align stakeholder expectations, build stakeholder relationships, and motivate an effective team with appropriate materials and equipment.
Contribute to firm-building activities, training and best-practice development, lessons learned, and continuous-improvement initiatives.
Support the organization’s culture, values, and reputation with employees, customers, suppliers, partners, and regulatory bodies.