Implementation Project Manager (REMOTE)

EnableComp • United States - Remote, TN

2d • Remote

About The Position

The Implementation Project Manager (IPM) oversees and drives the integration of clients into EnableComp’s product and service suite. The role manages new client implementations and internal initiatives, planning, executing, and coordinating client onboarding activities. The IPM is responsible for timelines and deliverables, setting client expectations, communicating regularly, and escalating critical issues.

The position supports implementation of core service offerings, data integration, and requirements gathering. It works directly with clients and internal teams to monitor status, coordinate tasks, address issues, and find solutions for client-specific requirements. The IPM maintains project status using online project management tools, manages timelines and critical-path deadlines, and provides regular reporting and forecasts to management and Operations stakeholders. Other duties may be assigned as required.

This is a remote position with 0–10% travel in a general office environment. EnableComp describes its culture as collaborative and customer-focused, committed to professional growth and development, and guided by its core values, vision, and mission.

Requirements

• Bachelor’s degree required; an equivalent combination of education and experience will be considered.
• At least 4 years of experience with implementation and/or technical project management in a healthcare setting.
• Extensive familiarity with payer- or provider-based healthcare data sets.
• Experience with project management tools.
• Technical proficiency with project portfolio management tools, support ticketing software, Apple technology, and cloud-based document-sharing systems.
• Knowledge of extended medical terminology.
• Strong computer proficiency, including basic office applications such as MS Office (Word, Excel, and Outlook).
• Regular and predictable attendance.
• Ability to work with different levels of clinical personnel, including providers.
• Ability to work in a very fast-paced and changing work environment.
• Collaborative, customer-focused approach and ability to create visible value.
• Team-oriented approach, ability to perform a variety of duties during the workday, and organizational skills for planning and executing tasks and projects.
• Extensive project coordination experience.
• Process-oriented approach and ability to drive projects to successful completion.
• Proven conflict-management and problem-solving skills.
• Ability to work independently and as a team member.
• Excellent communication and client-facing skills.
• Excellent organizational skills.
• Technical aptitude.
• Ability to practice and adhere to EnableComp’s Core Values, Vision, and Mission.

Nice To Haves

• Advanced degree preferred.
• Prior experience in a physician office setting, including knowledge of physician office workflow and processes.

Responsibilities

• Provide overall support for implementation of core service offerings, data integration, and requirements-gathering activities.
• Work directly with clients to review project status and action items and resolve issues.
• Consult with clients and identify solutions for their specific requirements.
• Communicate and manage implementation-related tasks with internal team members.
• Manage change and client expectations effectively.
• Maintain real-time project status through online project management tools.
• Establish and manage aggressive timelines and address critical-path items and deadlines.
• Provide weekly and monthly reporting and forecasting to management and other key Operations stakeholders.
• Perform other duties as required.

Benefits

• Professional growth and development support, including tools, resources, and support to help employees thrive and grow their careers.
• The company describes its culture as family-oriented and flexible, with attention to work-life balance and fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level