Project Services Manager
About The Position
The Project Services Manager builds and develops a team and knowledge base to deliver excellence across commercial project work. The role manages SiteOne Project Services staff and processes, working with regional and area leadership to meet business objectives for the assigned region. It oversees regional workflow and output across lead sourcing, design, estimating, quoting, submittals, support, and project follow-up, with lead sourcing managed on a dotted-line basis. The position also coordinates incoming work, supervises employees, supports regional pricing and growth strategies, resolves process and project issues, and carries out administrative responsibilities related to direct reports.
Requirements
- Degree in a business or management discipline, or an equivalent combination of education and experience.
- 5–7 years of managerial experience, including leadership, motivation, and/or team building.
- Strong knowledge of industry practices and products.
- Strong knowledge of irrigation design principles.
- Ability to understand and perform calculations from irrigation and landscape designs.
- Understanding of the commercial bidding process.
- Working knowledge of Microsoft Office and Outlook.
Responsibilities
- Manage workflow and output for lead sourcing, design, estimating, quoting, submittals, support, and project follow-up in assigned regions; lead sourcing is a dotted-line management responsibility.
- Manage the regional Project Services team to ensure material take-off and design production meet demand.
- Delegate and schedule incoming work and supervise employees.
- Communicate with Sellers, Branch Managers, Area Sales Managers, and Regional Commercial Sales Managers about regional and market preferences, competitive quote issues, and pricing strategies.
- Identify new areas of opportunity to meet regional growth objectives.
- Respond to inquiries, investigate and resolve errors, and answer process questions from SiteOne field associates.
- Perform administrative duties related to performance management, salary pay plans, succession planning, resource planning, training, and development of direct reports.
Benefits
- Competitive compensation
- Medical, dental, and vision plans
- Paid time off and paid holidays
- DailyPay availability
- 401(k) with company match
- Tuition reimbursement
- Associate referral program
- Company apparel and work boot vouchers
- Opportunity for advancement
- Paid training and business certifications
- Free counseling services and Employee Assistance Program
- Life insurance and short- and long-term disability insurance
- Product discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
