Services Manager 1 - Services Project Manager

GE Vernova • Bellevue, WA

3d

About The Position

The Grid Software Project Manager leads customer-facing software solution projects from initiation through acceptance and transition. The role translates customer and business commitments into disciplined execution and measurable outcomes, coordinating customers, delivery teams, partners, and supporting functions. The Project Manager owns delivery across scope, schedule, cost, quality, risk, governance, customer value, and project financial health.

The role serves as the primary delivery contact for customers, aligns expectations, manages competing needs, and drives decisions that build customer confidence and solution adoption. It establishes project objectives, requirements, work breakdown structures, baselines, critical paths, and change controls. The Project Manager manages project cost, margin, forecasts, cash flow, and billing readiness; maintains actionable risk and issue records; leads cross-functional teams; and provides transparent, decision-useful updates to executive stakeholders. Appropriate Lean, Agile, Hybrid, or Waterfall practices are applied to reduce waste, handoff friction, and complexity.

The position requires a bachelor's degree in a relevant field or equivalent professional experience, along with 3–5 years of customer-facing enterprise software, technology, or systems integration project management or delivery experience. It also requires demonstrated experience with project controls and matrixed teams and stakeholders. Approximately 5–20% travel is required. Relocation assistance is provided. GE Vernova offers professional development, competitive compensation, benefits, and discretionary annual bonus eligibility.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field, or equivalent professional experience.
• Minimum 3–5 years of project management or delivery experience in customer-facing enterprise software, technology, or systems integration projects.
• Minimum 3–5 years of demonstrated experience managing core project controls, including scope, schedules, financial tracking, risks, issues, and change management.
• Minimum 3–5 years of experience coordinating cross-functional teams and managing diverse internal and external stakeholders.
• Practical working knowledge of software delivery lifecycles, including Agile, Scrum, and Waterfall approaches.
• Strong analytical, problem-solving, and communication skills, including the ability to communicate with technical and commercial audiences.
• Ability to anticipate risks and take ownership of outcomes.
• Ability to champion the customer’s perspective while balancing business commitments.
• Ability to work seamlessly across functions, geographies, and cultures.
• Ability to challenge ineffective processes and apply Lean thinking.
• Must satisfy applicable local legal and compliance requirements and be legally authorized to work in the United States for this opening.
• Approximately 5–20% travel is required.

Responsibilities

• Serve as the primary delivery contact for customers, align expectations, manage competing needs, and drive decisions that support customer confidence and solution adoption.
• Own the project delivery lifecycle, defining objectives, requirements, and work breakdown structures.
• Manage baselines, critical paths, and project changes through impact assessment and approval.
• Manage project financials, including cost, margin, forecast accuracy, cash flow, and billing readiness; protect profitability and identify expansion opportunities with account teams.
• Maintain an actionable RAID log, anticipate risks, lead structured problem-solving, and recommend escalations using relevant data.
• Lead matrixed teams across software development, engineering, product, cybersecurity, infrastructure, and services to meet commitments.
• Establish governance and reporting mechanisms that provide accurate, transparent, decision-useful updates to executive stakeholders.
• Apply suitable Lean, Agile, Hybrid, or Waterfall project management methodologies to reduce waste, handoff friction, and complexity.
• Define, baseline, and control requirements, deliverables, acceptance criteria, and changes.
• Build and actively manage integrated plans, dependencies, milestones, and critical paths.
• Identify risks and issues, assign ownership, mitigate and resolve them, and escalate as appropriate.
• Resolve trade-offs and competing priorities constructively and professionally.
• Improve workflows, eliminate waste, and standardize effective practices.

Benefits

• Professional development
• Competitive compensation
• Discretionary annual bonus eligibility
• Relocation assistance
• Medical, dental, vision, and prescription drug coverage
• Access to Health Coach, a 24/7 nurse-based resource
• Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services
• GE Vernova Retirement Savings Plan with a 401(k) savings opportunity, company matching contributions, and company retirement contributions
• Access to Fidelity resources and financial planning consultants
• Tuition assistance
• Adoption assistance
• Paid parental leave
• Disability benefits
• Life insurance
• 12 paid holidays
• Permissive time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level