Services Manager 1 - Services Project Manager
About The Position
The Grid Software Project Manager leads customer-facing software solution projects from initiation through acceptance and transition. The role translates customer and business commitments into disciplined execution and measurable outcomes, coordinating customers, delivery teams, partners, and supporting functions. The Project Manager owns delivery across scope, schedule, cost, quality, risk, governance, customer value, and project financial health. The role serves as the primary delivery contact for customers, aligns expectations, manages competing needs, and drives decisions that support customer confidence and solution adoption. It owns the delivery lifecycle, including defining objectives, requirements, and work breakdown structures; managing baselines, critical paths, and changes; and maintaining project financials such as cost, margin, forecast accuracy, cash flow, and billing readiness. The Project Manager leads risk and issue management, cross-functional delivery, governance and reporting, and the application of Lean, Agile, Hybrid, or Waterfall approaches as appropriate. The position requires a bachelor’s degree in a relevant field or equivalent professional experience, along with 3–5 years of customer-facing enterprise software, technology, or systems integration project management or delivery experience. Approximately 5–20% travel is required. Relocation assistance is provided. GE Vernova states that U.S.-based applicants must be legally authorized to work in the United States and that offers are conditioned on successful completion of a drug screen, as applicable.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field, or equivalent professional experience.
- Minimum 3–5 years of project management or delivery experience in customer-facing enterprise software, technology, or systems integration projects.
- Minimum 3–5 years of demonstrated experience managing project controls, including scope, schedules, financial tracking, risks, issues, and change management.
- Minimum 3–5 years of experience coordinating cross-functional teams and managing diverse internal and external stakeholders.
- Practical working knowledge of software delivery lifecycles, including Agile, Scrum, and Waterfall approaches.
- Strong analytical, problem-solving, and communication skills, with the ability to engage technical and commercial audiences.
- Ability to anticipate risks and take ownership of outcomes.
- Ability to champion the customer’s perspective while balancing business commitments.
- Ability to work across functions, geographies, and cultures.
- Must satisfy all local legal and compliance requirements.
- For this U.S.-based opening, must be legally authorized to work in the United States.
- Successful completion of a drug screen, as applicable, is a condition of an offer.
- Approximately 5–20% travel is required.
Responsibilities
- Serve as the primary delivery contact for customers; align expectations, manage competing needs, and drive decisions that build confidence and support solution adoption.
- Own the project delivery lifecycle, defining objectives, requirements, and work breakdown structures.
- Manage project baselines, critical paths, and changes through impact assessment and approval.
- Manage project financials, including cost, margin, forecast accuracy, cash flow, billing readiness, and commercial commitments; protect profitability and identify expansion opportunities with account teams.
- Maintain an actionable RAID log, anticipate risks, lead structured problem-solving, and recommend escalations using relevant data.
- Lead matrixed teams across software development, engineering, product, cybersecurity, infrastructure, and services.
- Establish governance and reporting mechanisms that provide accurate, transparent, decision-useful updates to executive stakeholders.
- Apply appropriate Lean, Agile, Hybrid, or Waterfall project management practices to reduce waste, handoff friction, and complexity.
- Define, baseline, and control requirements, deliverables, acceptance criteria, and scope changes.
- Build and actively manage integrated schedules, dependencies, milestones, and critical paths.
- Provide accurate, timely, transparent performance information.
- Resolve trade-offs and competing priorities constructively and professionally.
- Clarify ownership, track commitments, and drive closure with urgency.
- Improve workflows, eliminate waste, and standardize effective practices.
- Coordinate cross-functional teams and stakeholders across functions, organizations, regions, and partners.
Benefits
- Medical, dental, vision, and prescription drug coverage.
- Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
- Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services.
- GE Vernova Retirement Savings Plan, including a tax-advantaged 401(k) savings opportunity with company matching and company retirement contributions.
- Access to Fidelity resources and financial planning consultants.
- Tuition assistance.
- Adoption assistance.
- Paid parental leave.
- Disability benefits.
- Life insurance.
- 12 paid holidays.
- Permissive time off.
- Professional development.
- Competitive compensation.
- Relocation assistance.
- Discretionary annual bonus eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
