Software Project Manager, Professional Services (Remote)
About The Position
Procore is seeking a Project Manager to join its Professional Services team. The role manages internal and external resources to deliver professional services engagements successfully, on time, and within budget. Its primary goal is to help clients onboard, adopt, and grow with Procore while delivering value and maintaining high client satisfaction. The Project Manager partners with Professional Services Consultants, Delivery teams, Sales, Product, and Customer Success to execute client onboarding and service engagements. The role uses project management and resource coordination skills to plan, execute, and monitor projects, while providing strategic guidance and thought leadership. The position reports to the Manager of Project Management, Professional Services and may be based in specified offices or remotely from a US location. The posting says the team is looking for candidates to join immediately.
Requirements
- At least 8 years of experience managing or supporting large-scale services delivery.
- Strong skills in creating and managing Gantt project schedules, documenting business outcomes, managing and forecasting resources, and maintaining RAID logs.
- Experience managing complex projects across web and mobile applications for documentation management, project management, or similar platforms.
- Innovative, persuasive, creative, goal-oriented, optimistic, proactive, and adaptable.
- Deep understanding of value drivers and establishing standard operating procedures.
- Proven success managing professional services projects delivering $100,000 or more and effectively managing scope.
- Willingness to travel for client on-sites and company events, up to 30–40% of the time.
Nice To Haves
- Experience in the construction and/or financial SaaS industries.
- Experience in Organizational Change Management consulting.
- PMP and/or CAPM certification.
Responsibilities
- Work with clients to define execution strategies for delivering agreed-upon services and scope, including discovery and design workshops, Gantt project plans, resource management, risk tracking, and change management strategies.
- Collaborate with key contacts, technical leadership, and Customer Success to execute custom statements of work and onboarding strategies.
- Partner with the account team during pre-sales engagements as the services delivery expert for internal and external stakeholders.
- Develop and implement repeatable processes and templates to improve efficiency and standardization.
- Manage custom service delivery timelines and project plans to ensure on-time delivery of services and deliverables.
- Own strategic delivery for one-time projects or scaled statements of work while supporting account growth initiatives.
- Prepare accurate reports on project progress, budget, and risks using Procore’s internal systems.
- Provide proactive, high-level service to clients through consistent and clear communication.
- Maintain working knowledge of Procore products, its business model, emerging technologies, and service best practices.
Benefits
- Equity compensation and/or bonus incentive compensation may be available.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
