Project Manager, Professional Services

Alpha Financial Markets Consulting
•$140,000 - $185,000•Hybrid

About The Position

Aiviq is a fintech company that provides solutions to asset managers globally. The Project Manager will lead oversight of implementation projects for new and existing clients, collaborating with Sales, Product Management, Engineering, and Services teams to deliver global implementations on time and on budget. The role manages projects from initiation through close and serves as the primary client contact throughout an implementation. The work includes coordinating solution design, development, testing, and business-as-usual transition; managing project plans, risks, issues, dependencies, testing, budgets, and scope changes; and providing status reporting and high-quality project materials. The Project Manager may also support implementation planning and estimation, process improvement, internal projects, or RFP processes. The position is based in the U.S. and operates in a hybrid team with frequent remote working and broader flexible working options.

Requirements

  • At least 3 years of project management experience in FinTech or consultancy-related roles.
  • Ability to grasp new business data domains quickly.
  • Excellent communication skills with project stakeholders.
  • Familiarity with Agile and Waterfall project management methodologies.
  • Experience handling challenging conversations with clients.
  • Excellent problem-solving skills.
  • Ability to communicate complex business or technical issues to key stakeholders.
  • Excellence in client interaction.
  • Track record of bringing innovation to implementation projects.
  • Ability to bridge technical and business requirements.

Nice To Haves

  • Broad knowledge of the asset management industry and key business functions.
  • Formal project management training, such as PMP or Prince2 Agile.

Responsibilities

  • Lead multi-phase implementation projects, from solution design and development through testing and business-as-usual transition, coordinating internal teams and client business, technology, and change teams.
  • Serve as the primary point of contact for client resources during implementations and help them understand product features, data concepts, and challenges.
  • Manage projects from initiation to close, including planning, risk and issue management, dependency management, testing, budget tracking, and change management.
  • Undertake business analysis or data analysis work when it is not handled by the project Technical BA.
  • Manage internal and client-facing status reporting and provide regular updates.
  • Produce high-quality project deliverables and PowerPoint presentation decks.
  • Maintain commercial awareness and escalate matters to the Head of Professional Services as needed.
  • Manage projects using Agile, Waterfall, or Hybrid approaches according to internal and client requirements.
  • Chair project stand-up and steering committee meetings, prepare meeting materials, and collect and share agreed actions.
  • Manage project scope and the Change Request process.
  • Manage client stakeholders’ expectations concerning project delivery, client deliverables, and clients’ internal change.
  • Support the Head of Professional Services with future implementation planning or estimation.
  • Work with the Head of Professional Services to streamline, simplify, and standardize the implementation process.
  • Manage internal projects or RFP processes as needed.

Benefits

  • Variable bonus eligibility in addition to salary.
  • Professional development support.
  • Career growth within a globally expanding fintech.
  • Collaborative, innovation-focused environment.
  • Broader flexible working options.
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