Senior Project Manager - Professional Services

ICU Medical • Phoenix, AZ

1d

About The Position

The Senior Project Manager – Professional Services is a customer-facing role responsible for managing Vascular Access, Respiratory, Solutions, Consumables, and Oncology franchises. The position leads implementation projects for ICU Medical customers and manages the overall customer experience. It leads assigned projects, presents issues, recommendations, and updates to customers and internal stakeholders, and may support larger projects under the supervision of a Senior Program Manager.

Requirements

• Must be at least 18 years of age.
• Must meet credentialing requirements for access to client facilities, such as a Sexual Offender Registry Check.
• Registered Nurse with current licensure.
• Bachelor’s degree from an accredited college or university, or a high school diploma and an equivalent combination of college education and experience.
• At least 4 years of project management experience.
• Project management experience, including cross-functional collaboration, budget management, project scheduling and timeline management, and resource planning.
• Ability to plan and manage multiple projects simultaneously, identify interdependencies among projects within a program, and integrate project plans.
• Strong comprehension and verbal and written communication skills.
• Computer skills, including Microsoft Word, Excel, and PowerPoint.
• Excellent presentation skills and ability to present effectively to all levels of management.
• Self-motivated and able to work independently.
• Ability to travel typically up to 60% of the time.
• Ability to stand and/or walk for extended periods, up to 6–8 hours per shift.
• Ability to frequently lift, carry, push, or pull items weighing up to 25–50 pounds.
• Ability to perform repetitive motions such as bending, reaching, stooping, climbing, or kneeling; maintain stamina and physical agility; and use hands and arms for handling, grasping, and fine motor tasks.

Nice To Haves

• PMP certification.
• Project management experience in the healthcare industry.

Responsibilities

• Provide implementation project leadership and organize and lead teams through complex, multidisciplinary projects.
• Manage service delivery, including project scope, resources, and timelines.
• Collaborate with customers to identify, communicate, and manage engagement risks.
• Manage engagements within predefined performance targets, including customer satisfaction and profitability.
• Analyze project forecasts, timelines, budgets, reports, and metrics to ensure project deliverables.
• Facilitate contingency planning, project risk assessment, and other decision-making activities as needed.
• Present to a variety of audiences and in varied settings.
• Support select sales activities and presentations as a subject matter expert.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior