Senior Project Manager - Professional Services

ICU Medical • AZ, AZ

11h • Remote

About The Position

The Senior Project Manager – Professional Services is a customer-facing role responsible for managing Vascular Access, Respiratory, Solutions, Consumables, and Oncology franchises. The position manages implementation projects for ICU Medical customers and the overall customer experience. It leads assigned projects, and presents issues, recommendations, and updates to customers and internal stakeholders. The role may also contribute to larger projects under the supervision of a Senior Program Manager and support selected sales activities and presentations as a subject matter expert.

The role is remote and may be based in any state except Colorado, California, Connecticut, Montana, Maine, or New York. It typically requires travel up to 60% of the time. The position is classified as non-sedentary and operates in a professional office environment using standard office equipment. Physical demands include extended standing or walking, frequently handling items weighing up to 25–50 pounds, repetitive bending and other movements, and maintaining stamina and agility. Work may involve moving between indoor and outdoor settings.

Requirements

• Registered Nurse with current licensure.
• Bachelor’s degree from an accredited college or university, or a high school diploma and an equivalent combination of college education and experience.
• At least 4 years of project management experience.
• Project management experience, including cross-functional collaboration, budget management, project scheduling and timeline management, and resource planning.
• Ability to plan and manage multiple projects simultaneously, identify interdependencies among projects within a program, and integrate project plans.
• Strong verbal and written comprehension and communication skills.
• Computer skills, including MS Word, MS Excel, and PowerPoint.
• Excellent presentation skills and ability to present effectively to all levels of management.
• Self-motivated and skilled at working independently.
• Must be at least 18 years of age.
• Must meet credentialing requirements for access to client facilities, such as a Sexual Offender Registry Check.

Nice To Haves

• PMP certification.
• Project management experience in the healthcare industry.

Responsibilities

• Provide implementation project leadership and organize and lead teams through complex, multidisciplinary projects.
• Manage service delivery, including project scope, resources, and timelines.
• Collaborate with customers to identify, communicate, and manage engagement risks.
• Manage engagements within predefined performance targets, including customer satisfaction and profitability.
• Analyze project forecasts, timelines, budgets, reports, and metrics to ensure project deliverables.
• Facilitate contingency planning, project risk assessment, and other decision-making activities as needed.
• Present to a variety of audiences and in varied settings.
• Support selected sales activities and presentations as a subject matter expert.
• Present project issues, recommendations, and updates to customers and internal stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior